Stakeholder relationship management

Citada del UK GDaD PCF.

Niveles

1. Conocimiento básico

You can:

• describe who your stakeholders are and the importance of managing relationships with them
• explain what your stakeholders find important and why

2. Operativo

You can:

• identify important stakeholders and communicate with them clearly and regularly
• tailor communication to stakeholders' needs and work with them to build relationships while meeting user needs
• build and reach consensus with stakeholders
• work to improve stakeholder relationships using evidence to explain decisions

3. Profesional

You can:

• work with the team to develop and maintain an understanding of stakeholders
• work with the team to develop and implement stakeholder communications strategies
• identify and resolve issues, influence stakeholders and manage relationships effectively
• build long-term strategic relationships and communicate clearly and regularly with stakeholders

4. Experto

You can:

• direct the stakeholder relationship strategy for your teams
• ensure stakeholder's objectives are set and support teams to meet them
• influence and negotiate with senior stakeholders to resolve issues and enable progress

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Habilidades de ESCO más cercanas

• manage relationships with stakeholders (coincidencia exacta)
• build trust (coincidencia restringida)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Niveles de rol que esperan esta habilidad