Understanding health and care services

Original to this reference.

Levels

1. Awareness

You can:

• describe the main parts of the health and care system and the services the organization supports
• explain why patient safety and confidentiality matter in your work

2. Working

You can:

• explain the clinical and care workflows your work supports
• use common health care terms correctly with clinical and care colleagues
• recognize when a change could affect patient care and raise it

3. Practitioner

You can:

• analyze how a service fits into care pathways across organizations
• work with clinicians, care staff, and patients to shape digital services
• explain the effect of digital decisions on care, safety, and staff workload

4. Expert

You can:

• shape organizational strategy using a deep understanding of the health and care system
• represent the organization with health and care partners and leaders
• anticipate how policy and service changes will affect digital services and care

Closest ESCO skills

• health care system (close match)
• multi-professional cooperation in health care (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill