Business analyst

You can:

• explain how products and services are delivered through different methodologies
• follow an appropriate approach to complete your work within the delivery methodology used by your team
• adapt how you work and the work you produce based on your team's delivery methodology to ensure you deliver value
• adapt how you work with other roles in a multidisciplinary team in line with the delivery methodology

You can:

• work with others to ensure appropriate test coverage, data and scenarios, in line with acceptance criteria
• document and triage defects, and their risks, so they can be traced and resolved
• work with others to review test outcomes to validate that business and user needs are met

You can:

• select appropriate business modelling techniques to support analysis, decision making and stakeholder understanding
• elicit appropriate information to create effective business models
• create models and diagrams that represent the organisation, processes, relationships, information and interactions
• use existing and new models to ensure alignment to the organisation’s goals

You can:

• analyse and evaluate business processes to identify problems and opportunities
• design, prioritise and facilitate the implementation of business process improvements, with some support
• validate improvements to business processes through testing

You can:

• assess how proposed changes affect roles, processes, policies, data, systems and customer or user experience
• support the definition of measurable outcomes, measures and indicators
• work with the business and other professions to support business readiness

You can:

• plan and use the most appropriate analysis techniques to understand the context, the problem and root causes
• communicate how your work supports and aligns to strategic contexts and goals
• define problem statements and develop and evaluate multiple options
• formulate recommendations, considering feasibility, benefits and impact

You can:

• elicit, analyse, challenge and validate business and user needs, addressing conflicts
• define artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs
• manage artefacts and ensure traceability in line with a defined approach
• facilitate the prioritisation of needs with minimal supervision

You can:

• identify and analyse the functionality that systems deliver or need to deliver
• create system and data models and documentation with minimal supervision
• work with others in a multidisciplinary team to identify gaps in functionality and user experience, and their impact

You can:

• identify important stakeholders and communicate with them clearly and regularly
• tailor communication to stakeholders' needs and work with them to build relationships while meeting user needs
• build and reach consensus with stakeholders
• work to improve stakeholder relationships using evidence to explain decisions

You can:

• contribute to the analysis of user journeys and interactions
• use available quantitative and qualitative evidence to identify pain points for users
• identify where additional evidence is needed to understand user experience
• communicate how identified issues affect users and service outcomes

You can:

• explain the clinical and care workflows your work supports
• use common health care terms correctly with clinical and care colleagues
• recognize when a change could affect patient care and raise it

You can:

• take part in hazard workshops and contribute to a hazard log
• follow the clinical risk management process for your work
• provide evidence for a clinical safety case, such as test results

You can:

• apply data protection principles to your work
• contribute to data protection impact assessments
• handle information requests and records correctly

You can:

• read and use FHIR resources, profiles, and APIs
• build or test simple integrations under guidance
• check messages against a specification

You can:

• explain the difference between a clinical terminology and a classification
• recognize common terminologies such as SNOMED CT and ICD