Service support
Service support involves fixing service faults and maintaining the underlying infrastructure, ensuring processes are in place to keep the service running efficiently.
Stufen
- 1. Bewusstsein
You can:
- help with the investigation and fixing of service faults, completing defined activities under direction
- 2. Anwendung
You can:
- help fix service faults following agreed procedures
- carry out maintenance tasks on service support infrastructure
- 3. Erfahren
You can:
- identify, locate and fix service faults
- 4. Expertise
You can:
- identify, locate and fix complex service faults
- advise others on different methodologies and types of service support
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Nächstliegende Kompetenzen in ESCO
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Rollenstufen, die diese Kompetenz erwarten
| Rollenstufe | Rolle | Entgeltgruppe | Erwartete Stufe |
|---|---|---|---|
| DevOps-Ingenieur/in in Ausbildung | DevOps-Ingenieur/in | 4 | Bewusstsein |
| Junior-DevOps-Ingenieur/in | DevOps-Ingenieur/in | 5 | Anwendung |
| DevOps-Ingenieur/in | DevOps-Ingenieur/in | 6 | Erfahren |
| Senior-DevOps-Ingenieur/in | DevOps-Ingenieur/in | 7 | Expertise |
| Leitende/r DevOps-Ingenieur/in | DevOps-Ingenieur/in | 8b | Expertise |
| Principal-DevOps-Ingenieur/in | DevOps-Ingenieur/in | 8c | Expertise |
| Junior-Integrationsingenieur/in | Integrationsingenieur/in (Interoperabilität im Gesundheitswesen) | 5 | Anwendung |
| Integrationsingenieur/in | Integrationsingenieur/in (Interoperabilität im Gesundheitswesen) | 6 | Erfahren |
| Softwareentwickler/in in Ausbildung | Softwareentwickler/in | 4 | Bewusstsein |
| Junior-Softwareentwickler/in | Softwareentwickler/in | 5 | Anwendung |
| Softwareentwickler/in | Softwareentwickler/in | 6 | Anwendung |
| Senior-Softwareentwickler/in | Softwareentwickler/in | 7 | Erfahren |
| Leitende/r Softwareentwickler/in | Softwareentwickler/in | 8a | Erfahren |
| Principal-Softwareentwickler/in | Softwareentwickler/in | 8b | Erfahren |