Service support
Service support involves fixing service faults and maintaining the underlying infrastructure, ensuring processes are in place to keep the service running efficiently.
Tingkat
- 1. Kesadaran
You can:
- help with the investigation and fixing of service faults, completing defined activities under direction
- 2. Menerapkan
You can:
- help fix service faults following agreed procedures
- carry out maintenance tasks on service support infrastructure
- 3. Praktisi
You can:
- identify, locate and fix service faults
- 4. Pakar
You can:
- identify, locate and fix complex service faults
- advise others on different methodologies and types of service support
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Keterampilan ESCO terdekat
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Tingkat peran yang mengharapkan keterampilan ini
| Tingkat peran | Peran | Pita | Tingkat yang diharapkan |
|---|---|---|---|
| Insinyur DevOps magang | Insinyur DevOps | 4 | Kesadaran |
| Insinyur DevOps junior | Insinyur DevOps | 5 | Menerapkan |
| Insinyur DevOps | Insinyur DevOps | 6 | Praktisi |
| Insinyur DevOps senior | Insinyur DevOps | 7 | Pakar |
| Insinyur DevOps pimpinan | Insinyur DevOps | 8b | Pakar |
| Insinyur DevOps utama | Insinyur DevOps | 8c | Pakar |
| Insinyur integrasi junior | Insinyur integrasi (interoperabilitas kesehatan) | 5 | Menerapkan |
| Insinyur integrasi | Insinyur integrasi (interoperabilitas kesehatan) | 6 | Praktisi |
| Pengembang perangkat lunak magang | Pengembang perangkat lunak | 4 | Kesadaran |
| Pengembang perangkat lunak junior | Pengembang perangkat lunak | 5 | Menerapkan |
| Pengembang perangkat lunak | Pengembang perangkat lunak | 6 | Menerapkan |
| Pengembang perangkat lunak senior | Pengembang perangkat lunak | 7 | Praktisi |
| Pengembang perangkat lunak pimpinan | Pengembang perangkat lunak | 8a | Praktisi |
| Pengembang perangkat lunak utama | Pengembang perangkat lunak | 8b | Praktisi |