Roles and skills Digital health care job roles reference
Illustrative Reference profiles for a generic digital health care organization, not official job descriptions. About this reference.

Product and delivery

7 roles. Aligned with the UK GDaD PCF Product and delivery family.

Business analyst

Business analysts help the organization understand problems in health and care services and find the right changes to solve them. They analyze how clinical, administrative, and patient-facing processes work today, define user and business needs and requirements, and help teams make sure new digital services fit real care pathways and deliver measurable benefits.

  1. Band 4 Trainee business analyst
  2. Band 5 Junior business analyst
  3. Band 6 Business analyst
  4. Band 7 Senior business analyst
  5. Band 8a Lead business analyst
  6. Band 8c Head of business analysis

Delivery manager

Delivery managers help multidisciplinary teams deliver digital health services that work for patients, clinicians, and care staff. They create the conditions for teams to work well, remove blockers, manage risks and dependencies, and keep delivery moving at a sustainable pace, using agile and lean ways of working.

  1. Band 5 Associate delivery manager
  2. Band 7 Delivery manager
  3. Band 8a Senior delivery manager
  4. Band 8c Head of delivery management

Product manager

Product managers make sure the organization's digital health products meet the needs of patients, clinicians, and care staff and deliver value for the health and care system. They set the product vision and roadmap, prioritize the work of multidisciplinary teams using evidence, and are accountable for the outcomes their products achieve, including their effect on care.

  1. Band 6 Associate product manager
  2. Band 7 Product manager
  3. Band 8a Senior product manager
  4. Band 8b Lead product manager
  5. Band 8c Head of product

Project manager

Project managers plan and deliver projects that change how the organization supports health and care, such as deploying a clinical system to new sites, moving services to new infrastructure, or introducing new digital tools for care staff. They control scope, time, cost, quality, and risk, using recognized project methods, and make sure projects deliver the benefits they promised for patients and staff.

  1. Band 5 Assistant project manager
  2. Band 6 Project manager
  3. Band 7 Senior project manager
  4. Band 8a Lead project manager
  5. Band 8b Head of project management

Program delivery manager

Program delivery managers are accountable for delivering complex digital health services that need several teams, suppliers, or organizations to work together, or that carry high technical, clinical, or public risk. They manage dependencies, budgets, commercial arrangements, and people across the program, and make sure it delivers its intended benefits for patients, clinicians, and care staff.

  1. Band 8b Program delivery manager
  2. Band 8c Senior program delivery manager

Digital portfolio manager

Digital portfolio managers help the organization choose, track, and govern its portfolio of digital projects, programs, and products so that it invests in the work that does most for patients, clinicians, and care staff. They run portfolio governance and reporting, help leaders prioritize with good evidence, and make sure the portfolio delivers the benefits it promised.

  1. Band 5 Digital portfolio analyst
  2. Band 6 Digital portfolio manager
  3. Band 8a Senior digital portfolio manager
  4. Band 8c Head of digital portfolio

Service owner

Service owners are accountable leaders for a digital health service from end to end, across its digital, operational, and clinical parts. They bring together multidisciplinary teams and service partners, set the service's strategy and priorities, own its budget and performance, and make sure it delivers safe, high-quality outcomes and benefits for patients, clinicians, and care staff.

  1. Band 8b Service owner
  2. Band 8c Senior service owner