Illustrative Reference profiles for a generic digital health care organization, not official job descriptions. About this reference.

Context, problem and option analysis

Context, problem and option analysis involves holistically investigating the context for a piece of work to define the problem or opportunity, understand root causes, identify high level business and user needs and shape the work to address those needs.

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

  • describe the analysis techniques you could use to help understand the context, problem and options to meet business and user needs
  • explain the importance of understanding that internal and external factors influence the organisation
  • contribute to identifying and assessing multiple options and formulating recommendations, under supervision
2. Working

You can:

  • plan and use the most appropriate analysis techniques to understand the context, the problem and root causes
  • communicate how your work supports and aligns to strategic contexts and goals
  • define problem statements and develop and evaluate multiple options
  • formulate recommendations, considering feasibility, benefits and impact
3. Practitioner

You can:

  • lead the approach to understanding the context, the problem and root causes
  • set goals for a piece of work that aligns to the organisation's strategic context
  • lead the approach to developing and evaluating multiple options, sharing and advocating for recommendations to gain support
4. Expert

You can:

  • advise on approaches to options analysis, feasibility and impact assessments to ensure best practice is followed
  • ensure all streams of work align to the organisation's strategic context and goals
  • advise on how the organisation can use business analysis skills to add value
  • guide tactical decision making and influence strategic plans in a changing environment

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role levelRoleBandExpected level
Trainee business analystBusiness analyst4Awareness
Junior business analystBusiness analyst5Awareness
Business analystBusiness analyst6Working
Senior business analystBusiness analyst7Practitioner
Lead business analystBusiness analyst8aExpert
Head of business analysisBusiness analyst8cExpert