Administrator
Administrator menjaga tim dan layanan tetap berjalan dengan menangani administrasi sehari-hari organisasi: surat-menyurat, agenda, rapat, arsip, entri data, pemesanan, dan pertanyaan. Dalam organisasi layanan kesehatan digital mereka mendukung tim digital, klinis, dan korporat, dan sering menangani informasi rahasia tentang pasien dan staf.
Teks ini diterjemahkan dari bahasa Inggris oleh asisten kecerdasan buatan dan belum ditinjau oleh penutur asli bahasa Indonesia. Kutipan dari Kerangka Kapabilitas Profesi Digital dan Data Pemerintah Inggris (UK GDaD PCF) dan dari ESCO tetap dalam bahasa Inggris.
- Rumpun
- Layanan korporat
- Peran UK GDaD PCF
- Tidak ada: acuan ini mendefinisikan perannya
- Jabatan ESCO
- administrative assistant (ISCO-08 3343); office clerk (ISCO-08 4110)
- Di GitHub
- Dokumen peran · Data peran
Tingkat
| Pita | Tingkat peran | Tingkat UK GDaD PCF | Golongan pegawai negeri | Poin penilaian jabatan |
|---|---|---|---|---|
| 2 | Asisten administrasi | — | — | 176 |
| 3 | Administrator | — | — | 223 |
| 4 | Administrator senior | — | — | 277 |
Di organisasi layanan kesehatan digital
- Administrator sering melihat informasi pasien dan staf yang rahasia, sehingga mereka mengikuti aturan tata kelola informasi dengan ketat.
- Pertanyaan dapat datang dari pasien, tenaga perawatan, dan masyarakat, dan sebagian penelepon mungkin cemas atau tertekan.
- Rekam dan entri data yang akurat itu penting, karena kesalahan dapat mengalir ke sistem klinis, laporan, dan pembayaran.
- Banyak proses administrasi beralih ke perangkat digital, sehingga administrator membantu menguji dan menerapkan cara kerja baru.
Jabatan dan keterampilan ESCO
ESCO mencantumkan keterampilan dan pengetahuan yang biasanya dibutuhkan pemberi kerja (esensial) atau mungkin dibutuhkan (opsional) untuk setiap jabatan. Pakailah sebagai daftar periksa untuk percakapan pengembangan.
administrative assistant
Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
Keterampilan dan pengetahuan Esensial (20)
Keterampilan dan kompetensi
- disseminate general corporate information
- disseminate internal communications
- disseminate messages to people
- draft corporate emails
- ensure proper document management
- file documents
- fill out forms
- handle mail
- keep task records
- maintain statutory books
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform business research
- perform office routine activities
- plan schedule
- use microsoft office
- use office systems
- use spreadsheets software
Pengetahuan
Keterampilan dan pengetahuan Opsional (21)
Keterampilan dan kompetensi
- coordinate events
- create import-export commercial documentation
- deliver correspondence
- fix meetings
- handle petty cash
- issue sales invoices
- liaise with managers
- maintain internal communication systems
- maintain inventory of office supplies
- manage personnel agenda
- monitor staff absences
- organise travel arrangements for staff
- prepare presentation material
- process commissioned instructions
- provide customer follow-up services
- respect data protection principles
- speak different languages
- use personal organization software
Pengetahuan
office clerk
Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients and scheduling meetings.
Keterampilan dan pengetahuan Esensial (26)
Keterampilan dan kompetensi
- align content with form
- apply grammar and spelling rules
- communicate by telephone
- communicate with customers
- deliver correspondence
- disseminate internal communications
- disseminate messages to people
- facilitate access to information
- file documents
- fill out forms
- handle delivered packages
- handle mail
- maintain correspondence records
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform office routine activities
- prepare correspondence for customers
- process commissioned instructions
- process data
- route correspondence to business departments
- use different communication channels
- use office systems
- use spreadsheets software
Pengetahuan
Keterampilan dan pengetahuan Opsional (22)
Keterampilan dan kompetensi
- communicate with customer service department
- digitise documents
- draft corporate emails
- ensure proper document management
- issue sales invoices
- keep records of customer interaction
- maintain internal communication systems
- maintain inventory of office supplies
- manage digital archives
- monitor staff absences
- perform cleaning duties
- process customer orders
- respect data protection principles
- serve beverages
- translate keywords into full texts
- use free typing techniques
- use microsoft office
- use personal organization software
- use software for data preservation
Pengetahuan
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.