业务分析师
业务分析师帮助组织了解医疗卫生和照护服务中的问题，并找到解决问题的正确变革。他们分析临床、行政和面向患者的流程当前如何运作，定义用户和业务需求，并帮助团队确保新的数字服务契合真实的照护路径并带来可衡量的效益。
本文由人工智能助手从英文翻译而来，尚未经过母语人士审校。引自英国政府数字与数据专业能力框架（UK GDaD PCF）和 ESCO 的内容保留英文原文。
- 职族
- 产品与交付
- UK GDaD PCF 角色
- Business analyst (Product and delivery)
- ESCO 职业
- business analyst (ISCO-08 2421); ICT business analyst (ISCO-08 2511)
级别
| 职级 | 角色级别 | UK GDaD PCF 级别 | 英国公务员职等 | 岗位评估分数 |
|---|---|---|---|---|
| 4 | 见习业务分析师 | Trainee business analyst | EO | 275 |
| 5 | 初级业务分析师 | Junior business analyst | EO/HEO | 335 |
| 6 | 业务分析师 | Business analyst | HEO/SEO | 421 |
| 7 | 高级业务分析师 | Senior business analyst | SEO/G7 | 475 |
| 8a | 首席业务分析师 | Lead business analyst | G7 | 554 |
| 8c | 业务分析主管 | Head of business analysis | G6 | 634 |
在数字医疗卫生组织中
- 流程跨越组织和专业边界，因此分析师梳理完整的照护路径，包括临床医生、照护人员、患者和其他组织之间的交接。
- 需求往往带有临床风险，因此分析师与临床安全官合作，确保与安全相关的需求得到记录、追溯和测试。
- 许多需求涉及在系统之间共享健康数据，因此分析师需要实际了解 HL7 FHIR 等互操作性标准和 SNOMED CT 等临床术语。
- 照护中的效益往往关乎安全、质量、员工时间和患者体验，而不仅仅是成本，因此分析师帮助定义临床医生认可的衡量指标。
UK GDaD PCF 角色描述
Business analysts help teams to:
- analyse and understand a business problem or opportunity
- undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology
- identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
- identify and elaborate user and business needs to enable effective design, development and testing of services and business change
- make decisions related to prioritisation and minimum viable product by using analysis led insights
- ensure new products and services meet business and user needs, and are aligned with organisational goals
- understand any business and policy constraints that need to be considered, and assess the implications
ESCO 职业与技能
ESCO 列出了雇主对每种职业通常需要（必备）或可能需要（可选）的技能和知识。可将其用作发展谈话的检查清单。
business analyst
Business analysts research and understand the strategic position of businesses and companies in relation to their markets and their stakeholders. They analyse and present their views on how the company, from many perspectives, can improve its strategic position and internal corporate structure. They assess needs for change, communication methods, technology, IT tools, new standards and certifications.
必备技能和知识（26）
技能与能力
- advise on efficiency improvements
- align efforts towards business development
- analyse business plans
- analyse external factors of companies
- analyse financial performance of a company
- analyse internal factors of companies
- apply change management
- build business relationships
- conduct qualitative research
- conduct quantitative research
- identify undetected organisational needs
- interpret financial statements
- liaise with managers
- make strategic business decisions
- perform business analysis
- use business simulation tools
知识
- business analysis
- business analytics
- business communication
- data visualisation software
- management consulting
- management systems standards
- market research
- risk management
- scientific research methodology
其他
可选技能和知识（27）
技能与能力
- advise client on technical possibilities
- advise on communication strategies
- advise on financial matters
- advise on organisational culture
- advise on personnel management
- advise on risk management
- define organisational standards
- interview people
- keep updated on the political landscape
- propose ICT solutions to business problems
- report analysis results
- seek innovation in current practices
- shape organisational teams based on competencies
- support implementation of quality management systems
知识
ICT business analyst
ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.
必备技能和知识（18）
技能与能力
- analyse business processes
- analyse business requirements
- analyse the context of an organisation
- apply change management
- create business process models
- define technical requirements
- identify customer requirements
- identify legal requirements
- implement strategic planning
- interact with users to gather requirements
- propose ICT solutions to business problems
- provide cost benefit analysis reports
- translate requirements into visual design
知识
可选技能和知识（19）
技能与能力
- design process
- execute analytical mathematical calculations
- manage ICT project
- provide user documentation
知识
- ICT market
- business ICT systems
- business intelligence
- business strategy concepts
- cloud technologies
- decision support systems
- information architecture
- information categorisation
- information extraction
- innovation processes
- internal risk management policy
- organisational resilience
- systems development life-cycle
- unstructured data
- visual presentation techniques
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.