Defining and managing business needs, user needs and requirements

引自 UK GDaD PCF。

等级

1. 了解

You can:

• support the elicitation, analysis, validation and prioritisation of business and user needs
• support the definition of functional and non-functional requirements artefacts, such as problem statements, epics, features, user stories and acceptance criteria, to communicate business and user needs

2. 胜任

You can:

• elicit, analyse, challenge and validate business and user needs, addressing conflicts
• define artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs
• manage artefacts and ensure traceability in line with a defined approach
• facilitate the prioritisation of needs with minimal supervision

3. 熟练

You can:

• lead the elicitation, analysis and validation of complex or large-scale business and user needs, negotiating and addressing conflicts
• define and assure artefacts, such as problem statements, epics, features, user stories, acceptance criteria and non-functional requirements, to communicate business and user needs
• lead and define the approach to manage artefacts and ensure traceability
• facilitate the prioritisation of needs, aligning to strategic goals

4. 专家

You can:

• set standards for defining and managing complex or large-scale business and user needs
• use business and user needs to ensure proposed solutions align with organisational strategy
• provide guidance and recommendations to ensure needs are traceable and managed
• influence the prioritisation of needs, enabling tactical solutions and long-term strategic decision making

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

最接近的 ESCO 技能

• analyse business requirements (接近匹配)
• identify ICT user needs (接近匹配)
• interact with users to gather requirements (狭义匹配)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

期望具备该技能的角色级别