Illustrative Reference profiles for a generic digital health care organisation, not official job descriptions. About this reference.

Project coordinator

Band 4 · Project support officer · 285 job evaluation points

Coordinates project controls for several projects or a programme, maintaining plans and registers and producing regular reports.

Responsibilities

Skills

SkillExpected levelWhat this level means
Project and portfolio office supportThis referenceWorking (2)

You can:

  • maintain plans, registers, and trackers for several projects
  • collect updates and produce regular status reports
  • check that projects follow the agreed method
Project managementThis referenceWorking (2)

You can:

  • maintain plans, risk and issue logs, and reports
  • run project meetings and track actions
  • manage a small, well-defined project with support
Digital office toolsThis referencePractitioner (3)

You can:

  • build templates, trackers, and simple automated workflows
  • make documents accessible to everyone
  • help colleagues get the most from office tools
Minute-taking and meeting recordsThis referenceWorking (2)

You can:

  • write accurate, concise minutes and action logs for routine meetings
  • follow up actions with their owners
Organisational risk managementThis referenceAwareness (1)

You can:

  • explain what a risk is and how to raise one
Budget managementThis referenceAwareness (1)

You can:

  • follow the rules for spending and ordering
  • explain how your work is funded
Clinical risk managementThis referenceAwareness (1)

You can:

  • explain how health IT systems can harm patients, for example through wrong, missing, or delayed information
  • report a possible clinical safety issue through the right route
Communicating informationUK GDaD PCFWorking (2)

You can:

  • listen to the needs of design and business stakeholders and interpret information
  • take part in discussions within a multidisciplinary team
  • be an advocate for the team externally, and can manage differing perspectives
  • shape and share communications relevant to the audience

Typical qualifications and experience

Band 4 outline

Knowledge
Detailed knowledge of the work area, typically from a foundation degree, apprenticeship, or equivalent experience.
Autonomy
Works within guidelines; resolves most day-to-day problems; manager available for advice.
Scope
Own work and a defined service or process.
Leadership
May supervise a small team or coordinate others' work.
Accountability
Delivery of a defined service or process.

Job evaluation (illustrative)

FactorLevelLevel summaryPoints
Communication and relationship skills3Gives routine information needing tact or persuasion, or complex or sensitive information, or straightforward training to groups.21
Knowledge, training, and experience4A range of procedures, mostly non-routine, needing intermediate theory (for example a foundation degree or equivalent experience).88
Analytical and judgemental skills3Judgements on a range of facts or situations needing analysis or comparison of options.27
Planning and organisational skills2Plans straightforward tasks or activities, some ongoing.15
Physical skills3Developed skills needing speed or accuracy, such as advanced keyboard use.27
Responsibility for patient and client care1Helps patients, clients, or relatives during incidental contact.4
Responsibility for policy and service development2Implements policies for own area and proposes changes to its practices.12
Responsibility for financial and physical resources2Handles cash or valuables, looks after equipment used by others, controls stock, or authorises small payments.12
Responsibility for people2Supervises or coordinates staff day to day, trains others regularly, or gives basic HR advice.12
Responsibility for information resources4Adapts or designs information systems to others' specifications, or runs information systems for a department as the main duty.24
Responsibility for research and development1Carries out surveys or audits for own work; occasionally takes part in research or testing.5
Freedom to act2Follows standard procedures and precedent; someone is usually available to ask; work may be checked.12
Physical effort2Frequent sitting or standing in a restricted position, or occasional light to moderate effort.7
Mental effort2Frequent concentration on predictable work, or occasional concentration on unpredictable work.7
Emotional effort1Rare exposure, or occasional indirect exposure, to distressing circumstances.5
Working conditions2Occasional unpleasant conditions, frequent travel or outdoor work, or near-continuous screen use on most days.7
Total (Band 4: 271 to 325)285

Self assessment

Rate what you do regularly now, add a short example as evidence, and plan an action for your most important gaps. Your answers are saved in this browser only.

Rated 0 of 8 skills: 0 meet the expected level, 0 below, 0 above.

Project and portfolio office support Expected: Working
Project management Expected: Working
Digital office tools Expected: Practitioner
Minute-taking and meeting records Expected: Working
Organisational risk management Expected: Awareness
Budget management Expected: Awareness
Clinical risk management Expected: Awareness
Communicating information Expected: Working
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