Illustrative Reference profiles for a generic digital health care organisation, not official job descriptions. About this reference.

Communicating information

Communication involves conveying information using the most effective medium and language for the audience.

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

  • listen to the needs of design and business stakeholders and interpret information
  • take part in discussions within a multidisciplinary team
2. Working

You can:

  • listen to the needs of design and business stakeholders and interpret information
  • take part in discussions within a multidisciplinary team
  • be an advocate for the team externally, and can manage differing perspectives
  • shape and share communications relevant to the audience
3. Practitioner

You can:

  • work collaboratively in a group and build relationships with others
  • identify issues through Agile 'health checks' and work with others to address them
  • manage stakeholder expectations
  • be flexible and capable of proactive and reactive communication
  • host or moderate difficult discussions within the team or with senior stakeholders
4. Expert

You can:

  • mediate between people and mend relationships, communicating with stakeholders at all levels
  • manage stakeholder expectations and host or moderate discussions about high risk and complexity, even within constrained timescales
  • speak on behalf of and represent the community to large audiences inside and outside of government

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role levelRoleBandExpected level
Junior accessibility specialistAccessibility specialist5Awareness
Accessibility specialistAccessibility specialist6Working
Senior accessibility specialistAccessibility specialist7Practitioner
Head of accessibilityAccessibility specialist8bExpert
Trainee business architectBusiness architect6Awareness
Associate business architectBusiness architect7Practitioner
Business architectBusiness architect8aExpert
Lead business architectBusiness architect8bExpert
Clinical coderClinical coder4Awareness
Senior clinical coderClinical coder5Working
Clinical coding auditor and trainerClinical coder6Practitioner
Clinical informatics specialistClinical informatician6Working
Senior clinical informaticianClinical informatician7Practitioner
Clinical safety officerClinical safety officer7Practitioner
Communications officerCommunications officer4Working
Senior communications officerCommunications officer5Practitioner
Deputy data protection officerData protection officer8aPractitioner
Executive assistantExecutive assistant4Working
Senior executive assistantExecutive assistant5Practitioner
Finance assistantFinance officer2Awareness
Finance officerFinance officer3Working
Senior finance officerFinance officer4Working
Financial accountantFinancial accountant6Working
Apprentice frontend developerFrontend developer4Awareness
Junior frontend developerFrontend developer5Working
Frontend developerFrontend developer6Practitioner
Senior frontend developerFrontend developer7Practitioner
Lead frontend developerFrontend developer8bExpert
Head of frontend developmentFrontend developer8cExpert
Senior governance and risk officerGovernance and risk manager6Practitioner
HR assistantHuman resources officer3Awareness
HR officerHuman resources officer4Working
Information governance officerInformation governance officer4Working
Senior information governance officerInformation governance officer5Working
Learning and development coordinatorLearning and development specialist4Working
Learning and development officerLearning and development specialist5Practitioner
Learning and development specialistLearning and development specialist6Practitioner
Legal administratorLegal assistant3Awareness
Legal assistantLegal assistant4Working
Trainee management accountantManagement accountant5Working
Management accountantManagement accountant6Working
Payroll officerPayroll officer3Working
Senior payroll officerPayroll officer4Working
Procurement assistantProcurement officer3Awareness
Assistant project managerProject manager5Working
Project managerProject manager6Working
Project coordinatorProject support officer4Working
PMO analystProject support officer5Working
Recruitment assistantRecruitment officer3Awareness
Digital talent partnerRecruitment officer5Working