Communicating information
Communication involves conveying information using the most effective medium and language for the audience.
Levels
- 1. Awareness
You can:
- listen to the needs of design and business stakeholders and interpret information
- take part in discussions within a multidisciplinary team
- 2. Working
You can:
- listen to the needs of design and business stakeholders and interpret information
- take part in discussions within a multidisciplinary team
- be an advocate for the team externally, and can manage differing perspectives
- shape and share communications relevant to the audience
- 3. Practitioner
You can:
- work collaboratively in a group and build relationships with others
- identify issues through Agile 'health checks' and work with others to address them
- manage stakeholder expectations
- be flexible and capable of proactive and reactive communication
- host or moderate difficult discussions within the team or with senior stakeholders
- 4. Expert
You can:
- mediate between people and mend relationships, communicating with stakeholders at all levels
- manage stakeholder expectations and host or moderate discussions about high risk and complexity, even within constrained timescales
- speak on behalf of and represent the community to large audiences inside and outside of government
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Closest ESCO skills
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Junior accessibility specialist | Accessibility specialist | 5 | Awareness |
| Accessibility specialist | Accessibility specialist | 6 | Working |
| Senior accessibility specialist | Accessibility specialist | 7 | Practitioner |
| Head of accessibility | Accessibility specialist | 8b | Expert |
| Trainee business architect | Business architect | 6 | Awareness |
| Associate business architect | Business architect | 7 | Practitioner |
| Business architect | Business architect | 8a | Expert |
| Lead business architect | Business architect | 8b | Expert |
| Clinical coder | Clinical coder | 4 | Awareness |
| Senior clinical coder | Clinical coder | 5 | Working |
| Clinical coding auditor and trainer | Clinical coder | 6 | Practitioner |
| Clinical informatics specialist | Clinical informatician | 6 | Working |
| Senior clinical informatician | Clinical informatician | 7 | Practitioner |
| Clinical safety officer | Clinical safety officer | 7 | Practitioner |
| Communications officer | Communications officer | 4 | Working |
| Senior communications officer | Communications officer | 5 | Practitioner |
| Deputy data protection officer | Data protection officer | 8a | Practitioner |
| Executive assistant | Executive assistant | 4 | Working |
| Senior executive assistant | Executive assistant | 5 | Practitioner |
| Finance assistant | Finance officer | 2 | Awareness |
| Finance officer | Finance officer | 3 | Working |
| Senior finance officer | Finance officer | 4 | Working |
| Financial accountant | Financial accountant | 6 | Working |
| Apprentice frontend developer | Frontend developer | 4 | Awareness |
| Junior frontend developer | Frontend developer | 5 | Working |
| Frontend developer | Frontend developer | 6 | Practitioner |
| Senior frontend developer | Frontend developer | 7 | Practitioner |
| Lead frontend developer | Frontend developer | 8b | Expert |
| Head of frontend development | Frontend developer | 8c | Expert |
| Senior governance and risk officer | Governance and risk manager | 6 | Practitioner |
| HR assistant | Human resources officer | 3 | Awareness |
| HR officer | Human resources officer | 4 | Working |
| Information governance officer | Information governance officer | 4 | Working |
| Senior information governance officer | Information governance officer | 5 | Working |
| Learning and development coordinator | Learning and development specialist | 4 | Working |
| Learning and development officer | Learning and development specialist | 5 | Practitioner |
| Learning and development specialist | Learning and development specialist | 6 | Practitioner |
| Legal administrator | Legal assistant | 3 | Awareness |
| Legal assistant | Legal assistant | 4 | Working |
| Trainee management accountant | Management accountant | 5 | Working |
| Management accountant | Management accountant | 6 | Working |
| Payroll officer | Payroll officer | 3 | Working |
| Senior payroll officer | Payroll officer | 4 | Working |
| Procurement assistant | Procurement officer | 3 | Awareness |
| Assistant project manager | Project manager | 5 | Working |
| Project manager | Project manager | 6 | Working |
| Project coordinator | Project support officer | 4 | Working |
| PMO analyst | Project support officer | 5 | Working |
| Recruitment assistant | Recruitment officer | 3 | Awareness |
| Digital talent partner | Recruitment officer | 5 | Working |