Leadership and guidance

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

• show commitment to agreed good practice for the team, teaching new starters and challenging substandard work by peers
• recommend decisions and describe the reasoning behind them
• identify and articulate technical disputes between direct peers and local stakeholders
• show an understanding of the importance of team dynamics, collaboration and feedback

2. Working

You can:

• contribute to best practice guidelines
• understand the sustainability and consequences of your decisions and can make decisions characterised by managed levels of risk and complexity
• resolve technical disputes between wider peers and indirect stakeholders, taking into account all views and opinions

3. Practitioner

You can:

• make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase
• build consensus between services or independent stakeholders
• identify problems or issues in the team dynamic and rectify them
• engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick
• bring people together to form a motivated team and help create the right environment for a team to work in
• facilitate the best team makeup depending on the situation

4. Expert

You can:

• change organisational structures to fixable and sustainable designs
• lead on the strategy for the whole organisation, marrying business needs with innovative analysis
• make and justify decisions characterised by high levels of risk, impact and complexity
• build consensus between organisations (private or public) or highly independent and diverse stakeholders
• solve and unblock issues between teams or departments at the highest level
• understand the psychology of a team and have strong mediation skills
• coach the organisation on team dynamics and conflict resolution

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

• lead others (close match)
• manage staff (close match)
• leadership principles (close match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill