Illustrative Reference profiles for a generic digital health care organization, not official job descriptions. About this reference.

Head of category

Band 8c · Category manager · 646 job evaluation points

Leads category management across the organization's spending, setting the category approach and managing the category team.

Responsibilities

Skills

SkillExpected levelWhat this level means
Category managementThis referenceExpert (4)

You can:

  • set the category management approach for the organization
  • lead categories with the highest spend and risk, and align them with organizational strategy
  • work with other organizations on collaborative buying
Technology and cloud procurementThis referenceExpert (4)

You can:

  • set the organization's commercial strategy for technology and cloud
  • lead negotiations on enterprise agreements and strategic platforms
  • advise digital leaders on the commercial risks of technology choices
Commercial negotiationThis referenceExpert (4)

You can:

  • lead high-value, high-risk negotiations with strategic suppliers
  • coach others in negotiation and set the organization's negotiation approach
Public procurement rules and policyThis referenceExpert (4)

You can:

  • interpret new procurement rules and lead the organization's response
  • advise the board on procurement compliance and risk
  • manage formal challenges with legal advisers
Social value and sustainable procurementThis referencePractitioner (3)

You can:

  • set social value and sustainability criteria that fit the contract
  • manage supplier commitments, such as local jobs, skills, and carbon reduction
  • check supply chains for risks such as forced labor and other human rights abuses
Commercial managementUK GDaD PCFExpert (4)

You can:

  • act as the escalation point and resolve large or high risk commercial management issues
  • coach others in appropriate commercial management
Creating value for moneyUK GDaD PCFExpert (4)

You can:

  • develop and own a business case and iterate it throughout the life cycle
  • coach others on identifying benefits whilst balancing user and business needs
  • communicate the delivery of incremental value
  • build the case for an organisational approach to value through product strategy
  • coach and empower teams to take a value for money approach
Leadership and guidanceUK GDaD PCFExpert (4)

You can:

  • change organisational structures to fixable and sustainable designs
  • lead on the strategy for the whole organisation, marrying business needs with innovative analysis
  • make and justify decisions characterised by high levels of risk, impact and complexity
  • build consensus between organisations (private or public) or highly independent and diverse stakeholders
  • solve and unblock issues between teams or departments at the highest level
  • understand the psychology of a team and have strong mediation skills
  • coach the organisation on team dynamics and conflict resolution
People managementThis referenceExpert (4)

You can:

  • lead managers and shape the culture of a large area
  • design workforce plans and organizational change
  • coach leaders and resolve complex people issues
Budget managementThis referencePractitioner (3)

You can:

  • hold and manage a budget, forecasting and explaining variances
  • build a business case with costs and benefits

Typical qualifications and experience

Band 8c outline

Knowledge
Expert knowledge, and wide organizational and sector understanding.
Autonomy
Sets strategy for a function; accountable to a director.
Scope
A function or department.
Leadership
Leads a function through several management layers.
Accountability
A function's performance, workforce, and budget.

Job evaluation (illustrative)

FactorLevelLevel summaryPoints
Communication and relationship skills6Gives highly complex, highly contentious information where there are significant barriers to acceptance, using the highest level of communication skills.60
Knowledge, training, and experience7Highly developed specialist knowledge across the range of the specialism (master's level or equivalent).196
Analytical and judgmental skills5Judgments on highly complex facts or situations needing analysis, interpretation, and comparison of options.60
Planning and organizational skills5Forms long-term strategic plans, with uncertainty and effects across the organization.60
Physical skills2Skills gained through practice, such as standard keyboard use or driving.15
Responsibility for patient and client care1Helps patients, clients, or relatives during incidental contact.4
Responsibility for policy and service development5Implements and develops a range of policies or services for a directorate.45
Responsibility for financial and physical resources5Holds or sets budgets, or manages assets, for several services.45
Responsibility for people4Line manages a function or department, designs training programs as a main duty, or delivers a full range of HR services.32
Responsibility for information resources4Adapts or designs information systems to others' specifications, or runs information systems for a department as the main duty.24
Responsibility for research and development2Regularly does research, development, trials, or equipment and system testing as part of the job.12
Freedom to act6Interprets overall policy and strategy to set goals and standards.60
Physical effort1Sitting, standing, and walking, with little physical effort.3
Mental effort4Frequent prolonged concentration, or occasional intense concentration.18
Emotional effort1Rare exposure, or occasional indirect exposure, to distressing circumstances.5
Working conditions2Occasional unpleasant conditions, frequent travel or outdoor work, or near-continuous screen use on most days.7
Total (Band 8c: 630 to 674)646

Health-sector adverts place this role at Band 8c. Communication is level 6 for highly contentious negotiations and executive reporting; policy is level 5 and freedom to act level 6 because the job sets the category management approach for the whole organization. Financial resources is level 5 because the job sets how spending is bought across several services.

Self assessment

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Rated 0 of 10 skills: 0 meet the expected level, 0 below, 0 above.

Category management Expected: Expert
Technology and cloud procurement Expected: Expert
Commercial negotiation Expected: Expert
Public procurement rules and policy Expected: Expert
Social value and sustainable procurement Expected: Practitioner
Commercial management Expected: Expert
Creating value for money Expected: Expert
Leadership and guidance Expected: Expert
People management Expected: Expert
Budget management Expected: Practitioner
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