Illustrative Reference profiles for a generic digital health care organization, not official job descriptions. About this reference.

Head of learning

Band 8a · Learning and development specialist · 560 job evaluation points

Leads learning and development across the organization, setting the learning strategy and managing the learning team, budget, and systems.

Responsibilities

Skills

SkillExpected levelWhat this level means
Learning design and deliveryThis referenceExpert (4)

You can:

  • set the organization's learning strategy and standards
  • lead the learning offer, its technology, and its funding
  • show the return on the organization's investment in learning
Skills frameworks and career pathwaysThis referencePractitioner (3)

You can:

  • run skills gap analysis for a team or profession and report the results
  • design career pathways and development routes using framework levels
  • use framework skills to write consistent job descriptions and assessments
Organizational developmentThis referencePractitioner (3)

You can:

  • diagnose organizational issues and design interventions to address them
  • lead team development, leadership development, and engagement programs
  • evaluate the effect of interventions using evidence
People strategy and HR leadershipThis referencePractitioner (3)

You can:

  • write and lead people plans for a directorate in line with the people strategy
  • advise senior leaders on people risks and priorities
  • lead part of the HR function, setting its standards and priorities
Capability building for digital, data and technologyUK GDaD PCFExpert (4)

*Senior leadership skill: the UK GDaD PCF defines it with one statement, not by level.* You can: Examples of leadership using this skill:

  • guide the organisation to ensure it has the specialist digital, data and technology skills it needs
  • develop organisational processes and ways of working so that digital and data roles you support can thrive
  • continuously improve and optimise the organisational environment
  • prioritising capability needs that will have the most impact
  • negotiating for longer-term investment in people by articulating the risks and benefits of different staffing strategies
  • advocating for good practice in ways of working and supporting people to adopt this practice
  • growing digital and data communities
Leadership and guidanceUK GDaD PCFPractitioner (3)

You can:

  • make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase
  • build consensus between services or independent stakeholders
  • identify problems or issues in the team dynamic and rectify them
  • engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick
  • bring people together to form a motivated team and help create the right environment for a team to work in
  • facilitate the best team makeup depending on the situation
People managementThis referencePractitioner (3)

You can:

  • line manage a team, setting objectives and running appraisals
  • support wellbeing and manage attendance, performance, and conduct
  • plan the team's development and succession
Budget managementThis referencePractitioner (3)

You can:

  • hold and manage a budget, forecasting and explaining variances
  • build a business case with costs and benefits
Equality, diversity, and inclusionThis referencePractitioner (3)

You can:

  • carry out equality impact assessments
  • build inclusive teams and practices

Typical qualifications and experience

Band 8a outline

Knowledge
Expert knowledge of a discipline and its management.
Autonomy
Interprets organizational policy for a service; sets the team's direction.
Scope
A service area or a discipline across the organization.
Leadership
Manages a team, or leads a discipline without line management.
Accountability
A service area, its staff, and its budget.

Job evaluation (illustrative)

FactorLevelLevel summaryPoints
Communication and relationship skills5Gives highly complex or contentious information needing developed persuasion and negotiation, presents to large groups, or communicates where there are significant barriers to acceptance.45
Knowledge, training, and experience7Highly developed specialist knowledge across the range of the specialism (master's level or equivalent).196
Analytical and judgmental skills5Judgments on highly complex facts or situations needing analysis, interpretation, and comparison of options.60
Planning and organizational skills4Plans a broad range of complex activities or strategies, adjusting them as needed.42
Physical skills2Skills gained through practice, such as standard keyboard use or driving.15
Responsibility for patient and client care1Helps patients, clients, or relatives during incidental contact.4
Responsibility for policy and service development4Implements policy and develops policy or services for a service or several areas.32
Responsibility for financial and physical resources3Authorizes payments, buys some assets or supplies, monitors or holds a delegated budget, or maintains assets.21
Responsibility for people5Line manages several departments, or manages training or a large part of HR across the organization.45
Responsibility for information resources3Takes formal minutes, regularly writes reports or queries, or maintains information systems as a significant duty.16
Responsibility for research and development2Regularly does research, development, trials, or equipment and system testing as part of the job.12
Freedom to act5Works within general policies, and in most cases decides how to interpret them.45
Physical effort1Sitting, standing, and walking, with little physical effort.3
Mental effort3Frequent concentration on unpredictable work, or occasional prolonged concentration.12
Emotional effort1Rare exposure, or occasional indirect exposure, to distressing circumstances.5
Working conditions2Occasional unpleasant conditions, frequent travel or outdoor work, or near-continuous screen use on most days.7
Total (Band 8a: 540 to 584)560

People is level 5 because the job manages training across the organization.

Self assessment

Rate what you do regularly now, add a short example as evidence, and plan an action for your most important gaps. Your answers are saved in this browser only.

Rated 0 of 9 skills: 0 meet the expected level, 0 below, 0 above.

Learning design and delivery Expected: Expert
Skills frameworks and career pathways Expected: Practitioner
Organizational development Expected: Practitioner
People strategy and HR leadership Expected: Practitioner
Capability building for digital, data and technology Expected: Expert
Leadership and guidance Expected: Practitioner
People management Expected: Practitioner
Budget management Expected: Practitioner
Equality, diversity, and inclusion Expected: Practitioner
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