Indholdsdesigner
Indholdsdesignere gør sundheds- og plejeinformation og -services klare, så patienter, pårørende, klinikere og plejepersonale kan forstå, hvad de har brug for at vide og gøre. De designer indhold ud fra evidens om brugernes behov, skriver på almindeligt sprog, arbejder sammen med kliniske eksperter for at holde det korrekt og passer på indholdet gennem hele dets levetid, fra oprettelse til gennemgang og udfasning.
Denne tekst er oversat fra engelsk af en AI-assistent og er endnu ikke gennemgået af en modersmålstaler. Citater fra den britiske regerings kompetencerammeværk for digitale og datarelaterede fag (UK GDaD PCF) og fra ESCO står fortsat på engelsk.
- Familie
- Brugercentreret design
- Rolle i UK GDaD PCF
- Content designer (User-centred design)
- Erhverv i ESCO
- web content manager (ISCO-08 2513); technical communicator (ISCO-08 2641)
- På GitHub
- Roledokument · Roledata
Niveauer
| Lønramme | Rolleniveau | Niveau i UK GDaD PCF | Lønklasser i den britiske statsforvaltning | Point i jobvurderingen |
|---|---|---|---|---|
| 4 | Associeret indholdsdesigner | Associate content designer | EO | 275 |
| 5 | Junior indholdsdesigner | Junior content designer | EO/HEO | 335 |
| 6 | Indholdsdesigner | Content designer | HEO/SEO | 421 |
| 7 | Senior indholdsdesigner | Senior content designer | SEO/G7 | 481 |
| 8b | Ledende indholdsdesigner | Lead content designer | G7/G6 | 602 |
| 8c | Chef for indholdsdesign | Head of content design | G7/G6 | 640 |
I en organisation inden for digital sundhed og pleje
- Folk læser ofte sundhedsindhold, når de er bekymrede, syge eller har travlt, så indholdet skal være let at forstå og handle på for mennesker med lav sundhedskompetence.
- Forkert eller forældet sundhedsinformation kan gøre skade, så indholdsdesignere følger en proces for klinisk kvalitetssikring med gennemgangsdatoer og navngivne kliniske gennemgangspersoner.
- Nogle emner er følsomme eller har høj risiko, såsom akutte symptomer, mental sundhed, medicin og pleje i livets sidste fase, så indholdsdesignere arbejder tæt sammen med klinikere og brugerforskere om tone og korrekthed.
- Kliniske systemer har også brug for klart indhold, såsom etiketter, instruktioner og advarsler, så indholdsdesignere hjælper med at mindske fejl i kliniske arbejdsgange.
- Sundhedsindhold skal være tilgængeligt og inkluderende, også for mennesker, der bruger hjælpeteknologi, læser på et andet sprog eller har brug for letlæste formater.
Rollebeskrivelse i UK GDaD PCF
Content designers make things easier for people to understand and use. This can involve working on a single piece of content or on the end-to-end journey of a service to help users complete their goal and government deliver a policy intent. In this role your work may involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels.
In this role, you will:
- make sure appropriate content is shown to a user in the right place and in the best format
- start from discovery and work closely with user researchers, service designers and interaction designers
Erhverv og kompetencer i ESCO
ESCO opregner den viden og de kompetencer, som arbejdsgivere som regel har brug for (væsentlige) eller kan have brug for (valgfrie) til hvert erhverv. Brug dem som tjekliste til udviklingssamtaler.
web content manager
Web content managers curate or create content for a web platform according to the long-term strategic goals, policies and procedures for an organisation's online content or their customers. They control and monitor compliance with standards, legal and privacy regulations and ensure web optimisation. They are also responsible for integrating the work of writers and designers to produce a final layout which is compatible with corporate standards.
Væsentlige kompetencer og viden (32)
Færdigheder og kompetencer
- apply tools for content development
- compile content
- comply with legal regulations
- conduct content quality assurance
- conduct search engine optimisation
- create content title
- develop digital content
- ensure compliance with company regulations
- ensure compliance with legal requirements
- identify customer requirements
- identify legal requirements
- integrate content into output media
- interpret technical texts
- manage content metadata
- manage online content
- provide multimedia content
- provide written content
- translate requirement concepts into content
- translate requirements into visual design
- use content management system software
- use markup languages
- utilise content types
Viden
- authoring software
- content development processes
- information structure
- keywords in digital content
- legal requirements of ICT products
- publishing strategy
- style sheet languages
- web based collaborative platforms
- web programming
Andet
Valgfrie kompetencer og viden (22)
Færdigheder og kompetencer
- design digital call to action
- ensure proper document management
- manage content development projects
- perform copywriting
- perform online data analysis
- proofread text
- provide guidelines for content development
- use presentation software
- use spreadsheets software
- use word processing software
Viden
technical communicator
Technical communicators prepare clear, concise and professional communication from product developers to users of the products such as online help, user manuals, white papers, specifications and industrial videos. For this, they analyse products, legal requirements, markets, customers and users. They develop information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes, develop written, graphical, video or other contents, generate media output, release their information products and receive feedback from the users.
Væsentlige kompetencer og viden (24)
Færdigheder og kompetencer
- apply ICT terminology
- apply tools for content development
- compile content
- conduct content quality assurance
- develop ICT safety information
- develop documentation in accordance with legal requirements
- gather technical information
- identify ICT user needs
- integrate content into output media
- interpret technical texts
- manage content metadata
- manage information sources
- provide technical documentation
- provide written content
- structure information
Viden
Valgfrie kompetencer og viden (22)
Færdigheder og kompetencer
- create script for artistic production
- design graphics
- identify technological needs
- integrate and re-elaborate digital content
- manage content development projects
- manage digital documents
- manage localisation
- provide multimedia content
- provide online help
- translate requirements into visual design
- use content management system software
- use markup languages
- use presentation software
- use word processing software
- utilise content types
Viden
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.