Peiriannydd cyfrifiadura defnyddwyr terfynol arweiniol

You can:

• maintain secure configuration and accurate information
• control IT assets in one or more areas
• verify the location and state of IT assets

You can:

• manage high impact, complex change requests
• ensure that release policies, procedures and processes are applied

You can:

• identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions

You can:

• lead the investigation and resolution of incidents

You can:

• produce relevant reports in an appropriate format and agreed timeframe
• work with stakeholders to discuss any changes in the reporting processes
• interpret a data set and communicate this to others

You can:

• take accountability for issues that occur and be proactive in searching for potential problems
• achieve excellent user outcomes

You can:

• initiate and monitor actions to investigate patterns and trends to resolve problems
• effectively consult specialists where required
• determine the appropriate resolution and assist with its implementation
• determine preventative measures

You can:

• take inputs and establish coherent frameworks that work

You can:

• show you have a Level 3 service management framework qualification
• demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library)

You can:

• draft and maintain procedures and documentation
• set standards for the definition, security and integrity of objects, and ensure conformity to these standards

You can:

• understand the core technical concepts related to the role, and apply them with guidance

You can:

• manage the planning of system and acceptance tests, co-ordinating both functional and non-functional specifications
• provide authoritative advice and guidance on test planning
• identify process improvements and contribute to the definition of best practice

You can:

• collaborate with user researchers and can represent users internally
• explain the difference between user needs and the desires of the user
• champion user research to focus on all users
• prioritise and define approaches to understand the user story, guiding others in doing so
• offer recommendations on the best tools and methods to use

Gallwch:

• dadansoddi sut mae gwasanaeth yn ffitio i lwybrau gofal ar draws sefydliadau
• gweithio gyda chlinigwyr, staff gofal, a chleifion i lunio gwasanaethau digidol
• egluro effaith penderfyniadau digidol ar ofal, diogelwch, a llwyth gwaith staff

Gallwch:

• arwain asesiadau o'r effaith ar ddiogelu data a chytundebau rhannu gwybodaeth
• cynghori timau ar sail gyfreithlon, cydsyniad, cyfrinachedd, a chadw
• ymchwilio i ddigwyddiadau ac argymell gwelliannau

Gallwch:

• dylunio a rhedeg gwasanaethau hunaniaeth a mynediad
• adolygu mynediad yn rheolaidd a thrwsio problemau

Gallwch:

• blaenoriaethu gwendidau yn ôl risg, gan gynnwys i wasanaethau cleifion
• cwmpasu a rheoli profion hacio ac adfer

Gallwch:

• cymryd rhan mewn gweithdai peryglon a chyfrannu at log peryglon
• dilyn y broses rheoli risg glinigol ar gyfer eich gwaith
• darparu tystiolaeth ar gyfer achos diogelwch clinigol, fel canlyniadau profion

Gallwch:

• monitro rhybuddion a'u brysbennu gan ddefnyddio llyfrau rhedeg
• casglu tystiolaeth ac uwchgyfeirio digwyddiadau
• mireinio rheolau canfod syml dan arweiniad

Gallwch:

• rheoli tîm yn llinell, gan osod amcanion a chynnal arfarniadau
• cefnogi llesiant a rheoli presenoldeb, perfformiad, ac ymddygiad
• cynllunio datblygiad y tîm a chynllunio olyniaeth