Incident management

UK GDaD PCF سے نقل کی گئی۔

سطحیں

1. آگاہی

You can:

• identify and register incidents, gathering the required information and allocating it to the appropriate channel

2. عملی

You can:

• diagnose and prioritise incidents, investigate their causes and find resolutions

3. ماہرانہ عمل

You can:

• lead the investigation and resolution of incidents

4. ماہر

This skill level is currently not defined.

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

ESCO کی قریب ترین مہارتیں

• manage major incidents (محدود مطابقت)
• use ICT ticketing system (محدود مطابقت)
• handle incidents (وسیع مطابقت)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

کردار کی وہ سطحیں جو اس مہارت کی توقع رکھتی ہیں