Mhandisi mwandamizi wa kompyuta za watumiaji wa mwisho

Daraja la 6 · Mhandisi wa kompyuta za watumiaji wa mwisho · Alama 441 za tathmini ya kazi

Tafsiri hii ilifanywa kutoka Kiingereza na msaidizi wa akili bandia na bado haijakaguliwa na mzungumzaji asilia. Nukuu kutoka UK GDaD PCF (Mfumo wa Uwezo wa Taaluma ya Kidijitali na Data wa Serikali ya Uingereza) na ESCO zinabaki kwa Kiingereza.

Kiwango cha UK GDaD PCF: Senior end user computing engineer

Mara nyingi hufanywa katika daraja la Utumishi wa Umma HEO au SEO.

A senior end user computing engineer is responsible for managing the team but also gets involved in solving technical problems.
At this role level, you will:
manage, co-ordinate and prioritise tasks to resolve technical incidents as quickly as possible
work closely with infrastructure, capacity managers and availability managers to fix technical problems and identify and escalate repeat issues to the lead end user computing engineer, the incident or problem manager and software developers

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Wajibu

Kuongoza timu ya wahandisi kila siku, akipa kazi kipaumbele kulingana na athari kwa matunzo ya wagonjwa na wafanyakazi.
Kupanga na kuendesha usambazaji na uboreshaji wa vifaa kwa wodi, kliniki na timu za jamii, kwa usumbufu mdogo iwezekanavyo kwa matunzo.
Kujaribu ujenzi wa vifaa na masasisho pamoja na programu za kitabibu na vifaa vya pembeni kabla ya kusambazwa.
Kuhakikisha vifaa vinatimiza viwango vya usalama, ikiwemo viwango vya marekebisho, usimbaji fiche na ulinzi wa vifaa vya mwisho.
Kusaidia kuanza kutumika kwa mifumo ya kitabibu kwa kuzunguka maeneo ya kazi na kurekebisha vifaa haraka.
Kufanya kazi na timu za miundombinu, programu na usalama kurekebisha hitilafu tata na zinazojirudia.

Ujuzi

Ujuzi	Kiwango kinachotarajiwa	Kiwango hiki kinamaanisha nini
Asset and configuration managementUK GDaD PCF	Utendaji (2)	You can: maintain secure configuration and accurate information control IT assets in one or more areas verify the location and state of IT assets
Change managementUK GDaD PCF	Utendaji (2)	You can: analyse and assess the impact of change document change requests action changes from change requests
Continual service improvementUK GDaD PCF	Utendaji (2)	You can: identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions
Incident managementUK GDaD PCF	Utendaji (2)	You can: diagnose and prioritise incidents, investigate their causes and find resolutions
IT service reportingUK GDaD PCF	Utendaji (2)	You can: produce relevant reports in an appropriate format and agreed timeframe work with stakeholders to discuss any changes in the reporting processes interpret a data set and communicate this to others
Ownership and initiativeUK GDaD PCF	Utendaji (2)	You can: own an issue until a new owner has been found or the problem has been mitigated or resolved
Problem managementUK GDaD PCF	Utendaji (2)	You can: initiate and monitor actions to investigate patterns and trends to resolve problems effectively consult specialists where required determine the appropriate resolution and assist with its implementation determine preventative measures
Service focusUK GDaD PCF	Utendaji (2)	You can: take inputs and establish coherent frameworks that work
Service management framework knowledgeUK GDaD PCF	Uelewa (1)	You can: show you have a Level 3 service management framework qualification
Technical specialismUK GDaD PCF	Utendaji (2)	You can: use management system software and tools use logical schemata to investigate problems, collect performance statistics and create reports carry out the routine configuration, installation and reconfiguration of database and related products optimise performance and forecast resource needs
Technical understandingUK GDaD PCF	Utendaji (2)	You can: understand the core technical concepts related to the role, and apply them with guidance
TestingUK GDaD PCF	Utendaji (2)	You can: review requirements and specifications, and define test conditions identify issues and risks associated with work analyse and report test activities and results
User focusUK GDaD PCF	Utendaji (2)	You can: identify and engage with users or stakeholders to collate user needs evidence understand and define research that fits user needs use quantitative and qualitative data about users to turn user focus into outcomes
Kuelewa huduma za afya na matunzoMarejeleo haya	Utendaji (2)	Unaweza: kueleza mtiririko wa kazi za kitabibu na matunzo ambazo kazi yako inaziunga mkono kutumia istilahi za kawaida za afya kwa usahihi na wenzako wa kitabibu na matunzo kutambua ni lini mabadiliko yanaweza kuathiri matunzo ya wagonjwa na kuyaibua
Usimamizi wa taarifa na ulinzi wa dataMarejeleo haya	Utendaji (2)	Unaweza: kutumia kanuni za ulinzi wa data kwenye kazi yako kuchangia tathmini za athari za ulinzi wa data kushughulikia maombi ya taarifa na kumbukumbu kwa usahihi
Usimamizi wa utambulisho na ufikiajiMarejeleo haya	Utendaji (2)	Unaweza: kuunda, kubadilisha na kuondoa akaunti za watumiaji na haki za ufikiaji kukagua ufikiaji dhidi ya kanuni za ufikiaji zinazotegemea nafasi
Usimamizi wa udhaifuMarejeleo haya	Utendaji (2)	Unaweza: kuendesha uchanganuzi wa udhaifu na kuripoti matokeo kufuatilia marekebisho pamoja na wamiliki wa mifumo
Usimamizi wa hatari za kitabibuMarejeleo haya	Utendaji (2)	Unaweza: kushiriki katika warsha za hatari na kuchangia kumbukumbu ya hatari kufuata mchakato wa usimamizi wa hatari za kitabibu kwa kazi yako kutoa ushahidi kwa hoja ya usalama wa kitabibu, kama vile matokeo ya majaribio
Uendeshaji wa usalamaMarejeleo haya	Uelewa (1)	Unaweza: kueleza vitisho vya kawaida vya mtandao kama vile ulaghai wa barua pepe na programu za kutaka fidia kuripoti tukio linalodhaniwa la usalama
Usimamizi wa watuMarejeleo haya	Utendaji (2)	Unaweza: kusimamia kazi za kila siku na kutoa maoni kushiriki katika uajiri na utambulisho wa wafanyakazi wapya kufanya mazungumzo ya mara kwa mara ya mmoja kwa mmoja

Sifa na uzoefu wa kawaida

Uzoefu mkubwa wa kusaidia na kusimamia vifaa vya watumiaji wa mwisho, katika kiwango kinacholingana na shahada.

Muhtasari wa Daraja la 6

Maarifa: Ujuzi maalumu katika taratibu mbalimbali, uliojengwa kwa mafunzo ya ziada au uzoefu.
Uhuru wa kutenda: Hufanya kazi kwa kujitegemea; hufasiri sera kwa eneo lake; hutafuta ushauri kwa masuala magumu.
Wigo: Bidhaa, huduma, au mkondo wa kazi.
Uongozi: Anaweza kuongoza timu ndogo au kuwa mshauri wa wenzake.
Uwajibikaji: Matokeo ya mkondo wake wa kazi na ubora wa ushauri anaotoa.

Tathmini ya kazi (ya kielelezo)

Kigezo	Kiwango	Muhtasari wa kiwango	Alama
Ujuzi wa mawasiliano na kujenga mahusiano	4	Hutoa taarifa tata, nyeti au zenye utata zinazohitaji ujuzi wa ushawishi, majadiliano au ufundishaji, au taarifa tata sana.	32
Maarifa, mafunzo na uzoefu	6	Maarifa maalumu katika upana wa fani hiyo (kiwango cha stashahada ya uzamili au kinacholingana).	156
Ujuzi wa uchambuzi na uamuzi	4	Hufanya maamuzi kuhusu ukweli au hali tata zinazohitaji uchambuzi, ufasiri na ulinganisho wa chaguzi.	42
Ujuzi wa kupanga na kuratibu	3	Hupanga shughuli kadhaa tata, akirekebisha mipango inapohitajika.	27
Ujuzi wa kimwili	3	Ujuzi uliokuzwa unaohitaji kasi au usahihi, kama vile matumizi ya hali ya juu ya kibodi.	27
Wajibu wa huduma kwa wagonjwa na wateja	1	Huwasaidia wagonjwa, wateja au ndugu wakati wa mawasiliano ya bahati.	4
Wajibu wa sera na uendelezaji wa huduma	3	Hutekeleza sera za eneo lake na kupendekeza mabadiliko yanayoathiri maeneo mengine.	21
Wajibu wa rasilimali za fedha na mali	2	Hushughulikia fedha taslimu au vitu vya thamani, hutunza vifaa vinavyotumiwa na wengine, hudhibiti akiba ya bidhaa, au huidhinisha malipo madogo.	12
Wajibu kwa watu	3	Husimamia kundi la wafanyakazi kila siku, hufundisha mafunzo ya msingi au maalumu, au hutoa ushauri wa msingi wa rasilimali watu.	21
Wajibu wa rasilimali za taarifa	4	Hurekebisha au hubuni mifumo ya taarifa kwa vigezo vya wengine, au huendesha mifumo ya taarifa ya idara kama jukumu kuu.	24
Wajibu wa utafiti na maendeleo	2	Mara kwa mara hufanya utafiti, maendeleo, majaribio ya kitaalamu, au majaribio ya vifaa na mifumo kama sehemu ya kazi.	12
Uhuru wa kutenda	4	Matokeo yamebainishwa, lakini mwenye nafasi huamua jinsi ya kuyafikia, ndani ya sera pana.	32
Juhudi za kimwili	2	Kukaa au kusimama mara kwa mara katika nafasi finyu, au juhudi nyepesi hadi za wastani mara chache.	7
Juhudi za kiakili	3	Umakini wa mara kwa mara kwenye kazi isiyotabirika, au umakini wa muda mrefu mara chache.	12
Juhudi za kihisia	1	Kukumbana mara chache, au kukumbana kwa njia isiyo ya moja kwa moja mara chache, na hali zenye kusikitisha.	5
Mazingira ya kazi	2	Mazingira yasiyopendeza mara chache, safari za mara kwa mara au kazi za nje, au matumizi ya skrini karibu bila kikomo siku nyingi.	7
Jumla (Daraja la 6: 396 hadi 465)			441

Wajibu kwa watu unaakisi usimamizi wa kila siku wa timu ya wahandisi; juhudi za kimwili zinaakisi kazi fulani inayoendelea papo hapo.