Mhandisi kiongozi wa kompyuta za watumiaji wa mwisho

Daraja la 7 · Mhandisi wa kompyuta za watumiaji wa mwisho · Alama 484 za tathmini ya kazi

Tafsiri hii ilifanywa kutoka Kiingereza na msaidizi wa akili bandia na bado haijakaguliwa na mzungumzaji asilia. Nukuu kutoka UK GDaD PCF (Mfumo wa Uwezo wa Taaluma ya Kidijitali na Data wa Serikali ya Uingereza) na ESCO zinabaki kwa Kiingereza.

Kiwango cha UK GDaD PCF: Lead end user computing engineer

Mara nyingi hufanywa katika daraja la Utumishi wa Umma SEO au G7.

A lead end user computing engineer has expert technical understanding and is accountable for vendor and supplier management. At this level, you will work with relevant IT operations and other functions, such as technical architecture, to understand lower level productivity, development and feasibility.

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Wajibu

Kuweka viwango vya vifaa, ujenzi na programu za watumiaji wa mwisho za taasisi, ikiwemo vituo vya kazi vya kitabibu vinavyoshirikiwa.
Kusimamia wasambazaji wa vifaa, ukarabati na huduma za watumiaji wa mwisho, na kuwawajibisha kwa viwango vya huduma vilivyokubaliwa.
Kufanya kazi na wasanifu wa kiufundi kuchagua na kujaribu aina mpya za vifaa, kama vile vifaa vya mkononi kwa wafanyakazi wa wodi na jamii.
Kuongoza majibu ya kiufundi kwa matukio ya kompyuta za watumiaji wa mwisho, kama vile sasisho lililofeli linaloathiri vituo vya kazi vya kitabibu.
Kupanga mzunguko wa maisha na uwezo wa vifaa, na kushauri kuhusu gharama za uboreshaji.
Kuongoza na kuendeleza wahandisi waandamizi.

Ujuzi

Ujuzi	Kiwango kinachotarajiwa	Kiwango hiki kinamaanisha nini
Asset and configuration managementUK GDaD PCF	Utendaji (2)	You can: maintain secure configuration and accurate information control IT assets in one or more areas verify the location and state of IT assets
Change managementUK GDaD PCF	Mtaalamu (3)	You can: manage high impact, complex change requests ensure that release policies, procedures and processes are applied
Continual service improvementUK GDaD PCF	Utendaji (2)	You can: identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions
Incident managementUK GDaD PCF	Mtaalamu (3)	You can: lead the investigation and resolution of incidents
IT service reportingUK GDaD PCF	Utendaji (2)	You can: produce relevant reports in an appropriate format and agreed timeframe work with stakeholders to discuss any changes in the reporting processes interpret a data set and communicate this to others
Ownership and initiativeUK GDaD PCF	Mtaalamu (3)	You can: take accountability for issues that occur and be proactive in searching for potential problems achieve excellent user outcomes
Problem managementUK GDaD PCF	Utendaji (2)	You can: initiate and monitor actions to investigate patterns and trends to resolve problems effectively consult specialists where required determine the appropriate resolution and assist with its implementation determine preventative measures
Service focusUK GDaD PCF	Utendaji (2)	You can: take inputs and establish coherent frameworks that work
Service management framework knowledgeUK GDaD PCF	Utendaji (2)	You can: show you have a Level 3 service management framework qualification demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library)
Technical specialismUK GDaD PCF	Mtaalamu (3)	You can: draft and maintain procedures and documentation set standards for the definition, security and integrity of objects, and ensure conformity to these standards
Technical understandingUK GDaD PCF	Utendaji (2)	You can: understand the core technical concepts related to the role, and apply them with guidance
TestingUK GDaD PCF	Mtaalamu (3)	You can: manage the planning of system and acceptance tests, co-ordinating both functional and non-functional specifications provide authoritative advice and guidance on test planning identify process improvements and contribute to the definition of best practice
User focusUK GDaD PCF	Mtaalamu (3)	You can: collaborate with user researchers and can represent users internally explain the difference between user needs and the desires of the user champion user research to focus on all users prioritise and define approaches to understand the user story, guiding others in doing so offer recommendations on the best tools and methods to use
Kuelewa huduma za afya na matunzoMarejeleo haya	Mtaalamu (3)	Unaweza: kuchambua jinsi huduma inavyolingana na njia za matunzo katika taasisi mbalimbali kufanya kazi na madaktari, wafanyakazi wa matunzo na wagonjwa kuunda huduma za kidijitali kueleza athari za maamuzi ya kidijitali kwa matunzo, usalama na mzigo wa kazi wa wafanyakazi
Usimamizi wa taarifa na ulinzi wa dataMarejeleo haya	Mtaalamu (3)	Unaweza: kuongoza tathmini za athari za ulinzi wa data na makubaliano ya ushirikishaji wa taarifa kushauri timu kuhusu msingi halali, ridhaa, usiri na uhifadhi kuchunguza matukio na kupendekeza maboresho
Usimamizi wa utambulisho na ufikiajiMarejeleo haya	Mtaalamu (3)	Unaweza: kubuni na kuendesha huduma za utambulisho na ufikiaji kukagua ufikiaji mara kwa mara na kurekebisha matatizo
Usimamizi wa udhaifuMarejeleo haya	Mtaalamu (3)	Unaweza: kuweka vipaumbele vya udhaifu kwa hatari, ikiwemo kwa huduma za wagonjwa kubainisha wigo na kusimamia majaribio ya kupenya na urekebishaji
Usimamizi wa hatari za kitabibuMarejeleo haya	Utendaji (2)	Unaweza: kushiriki katika warsha za hatari na kuchangia kumbukumbu ya hatari kufuata mchakato wa usimamizi wa hatari za kitabibu kwa kazi yako kutoa ushahidi kwa hoja ya usalama wa kitabibu, kama vile matokeo ya majaribio
Uendeshaji wa usalamaMarejeleo haya	Utendaji (2)	Unaweza: kufuatilia tahadhari na kuzichambua kwa kipaumbele ukitumia miongozo ya uendeshaji kukusanya ushahidi na kupeleka matukio juu kurekebisha kanuni rahisi za ugunduzi kwa mwongozo
Usimamizi wa watuMarejeleo haya	Mtaalamu (3)	Unaweza: kusimamia timu moja kwa moja, ukiweka malengo na kuendesha tathmini za utendaji kusaidia ustawi na kusimamia mahudhurio, utendaji na mwenendo kupanga maendeleo ya timu na urithi wa nafasi

Sifa na uzoefu wa kawaida

Uzoefu mpana wa kompyuta za watumiaji wa mwisho, ikiwemo kusimamia wasambazaji.

Muhtasari wa Daraja la 7

Maarifa: Ujuzi maalumu uliokuzwa sana, kwa kawaida hadi kiwango cha shahada ya uzamili au uzoefu unaolingana.
Uhuru wa kutenda: Hufanya kazi kwa sera ya taasisi; huamua jinsi matokeo yanavyofikiwa; ndiye mtaalamu wanayemshauriana naye wengine.
Wigo: Bidhaa au huduma kadhaa, au kitengo maalumu.
Uongozi: Huongoza timu au eneo la mazoezi ya kitaaluma.
Uwajibikaji: Utoaji wa huduma au kitengo maalumu, na bajeti yake ikiwa anaisimamia.

Tathmini ya kazi (ya kielelezo)

Kigezo	Kiwango	Muhtasari wa kiwango	Alama
Ujuzi wa mawasiliano na kujenga mahusiano	5	Hutoa taarifa tata sana au zenye utata zinazohitaji ujuzi uliokuzwa wa ushawishi na majadiliano, hutoa mawasilisho kwa makundi makubwa, au huwasiliana palipo na vikwazo vikubwa vya ukubalifu.	45
Maarifa, mafunzo na uzoefu	6	Maarifa maalumu katika upana wa fani hiyo (kiwango cha stashahada ya uzamili au kinacholingana).	156
Ujuzi wa uchambuzi na uamuzi	4	Hufanya maamuzi kuhusu ukweli au hali tata zinazohitaji uchambuzi, ufasiri na ulinganisho wa chaguzi.	42
Ujuzi wa kupanga na kuratibu	4	Hupanga shughuli au mikakati tata ya aina nyingi, akiirekebisha inapohitajika.	42
Ujuzi wa kimwili	3	Ujuzi uliokuzwa unaohitaji kasi au usahihi, kama vile matumizi ya hali ya juu ya kibodi.	27
Wajibu wa huduma kwa wagonjwa na wateja	1	Huwasaidia wagonjwa, wateja au ndugu wakati wa mawasiliano ya bahati.	4
Wajibu wa sera na uendelezaji wa huduma	3	Hutekeleza sera za eneo lake na kupendekeza mabadiliko yanayoathiri maeneo mengine.	21
Wajibu wa rasilimali za fedha na mali	3	Huidhinisha malipo, hununua baadhi ya mali au vifaa, hufuatilia au husimamia bajeti iliyokabidhiwa, au hutunza mali.	21
Wajibu kwa watu	3	Husimamia kundi la wafanyakazi kila siku, hufundisha mafunzo ya msingi au maalumu, au hutoa ushauri wa msingi wa rasilimali watu.	21
Wajibu wa rasilimali za taarifa	5	Hubuni na kuendeleza mifumo mikubwa ya taarifa, au huendesha mifumo ya taarifa ya huduma kadhaa kama jukumu kuu.	34
Wajibu wa utafiti na maendeleo	2	Mara kwa mara hufanya utafiti, maendeleo, majaribio ya kitaalamu, au majaribio ya vifaa na mifumo kama sehemu ya kazi.	12
Uhuru wa kutenda	4	Matokeo yamebainishwa, lakini mwenye nafasi huamua jinsi ya kuyafikia, ndani ya sera pana.	32
Juhudi za kimwili	1	Kukaa, kusimama na kutembea, kwa juhudi ndogo ya kimwili.	3
Juhudi za kiakili	3	Umakini wa mara kwa mara kwenye kazi isiyotabirika, au umakini wa muda mrefu mara chache.	12
Juhudi za kihisia	1	Kukumbana mara chache, au kukumbana kwa njia isiyo ya moja kwa moja mara chache, na hali zenye kusikitisha.	5
Mazingira ya kazi	2	Mazingira yasiyopendeza mara chache, safari za mara kwa mara au kazi za nje, au matumizi ya skrini karibu bila kikomo siku nyingi.	7
Jumla (Daraja la 7: 466 hadi 539)			484