Service management framework knowledge

UK GDaD PCF から引用。

レベル

1. 認知

You can:

• show you have a Level 3 service management framework qualification

2. 実務

You can:

• show you have a Level 3 service management framework qualification
• demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library)

3. 実践者

You can:

• show you have an expert certificate in the service management framework qualification

4. エキスパート

You can:

• show you have an expert certificate in the service management framework qualification
• demonstrate an industry understanding of how to implement the framework into numerous environments

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

最も近い ESCO スキル

• apply operations for an ITIL-based environment (近い一致)
• ICT process quality models (狭い一致)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

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