Incident management

UK GDaD PCF से उद्धृत।

स्तर

1. जागरूकता

You can:

• identify and register incidents, gathering the required information and allocating it to the appropriate channel

2. कार्यकारी

You can:

• diagnose and prioritise incidents, investigate their causes and find resolutions

3. अभ्यासकर्ता

You can:

• lead the investigation and resolution of incidents

4. विशेषज्ञ

This skill level is currently not defined.

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

निकटतम ESCO कौशल

• manage major incidents (संकीर्ण मेल)
• use ICT ticketing system (संकीर्ण मेल)
• handle incidents (व्यापक मेल)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

इस कौशल की अपेक्षा करने वाले भूमिका स्तर