Administrator
Administratorer holder teams og services i gang ved at håndtere organisationens daglige administration: korrespondance, kalendere, møder, registre, dataindtastning, bestilling og henvendelser. I en digital sundheds- og plejeorganisation støtter de digitale, kliniske og administrative teams og håndterer ofte fortrolige oplysninger om patienter og medarbejdere.
Denne tekst er oversat fra engelsk af en AI-assistent og er endnu ikke gennemgået af en modersmålstaler. Citater fra den britiske regerings kompetencerammeværk for digitale og datarelaterede fag (UK GDaD PCF) og fra ESCO står fortsat på engelsk.
- Familie
- Virksomhedsservice
- Rolle i UK GDaD PCF
- Ingen: denne reference definerer rollen
- Erhverv i ESCO
- administrative assistant (ISCO-08 3343); office clerk (ISCO-08 4110)
- På GitHub
- Roledokument · Roledata
Niveauer
| Lønramme | Rolleniveau | Niveau i UK GDaD PCF | Lønklasser i den britiske statsforvaltning | Point i jobvurderingen |
|---|---|---|---|---|
| 2 | Administrativ assistent | — | — | 176 |
| 3 | Administrator | — | — | 223 |
| 4 | Senioradministrator | — | — | 277 |
I en organisation inden for digital sundhed og pleje
- Administratorer ser ofte fortrolige oplysninger om patienter og medarbejdere, så de følger reglerne for informationsstyring nøje.
- Henvendelser kan komme fra patienter, plejepersonale og offentligheden, og nogle, der ringer, kan være bekymrede eller oprevne.
- Nøjagtige registre og dataindtastning er vigtige, fordi fejl kan sprede sig til kliniske systemer, rapporter og betalinger.
- Mange administrative processer flytter over på digitale værktøjer, så administratorerne hjælper med at teste og tage nye arbejdsmåder i brug.
Erhverv og kompetencer i ESCO
ESCO opregner den viden og de kompetencer, som arbejdsgivere som regel har brug for (væsentlige) eller kan have brug for (valgfrie) til hvert erhverv. Brug dem som tjekliste til udviklingssamtaler.
administrative assistant
Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
Væsentlige kompetencer og viden (20)
Færdigheder og kompetencer
- disseminate general corporate information
- disseminate internal communications
- disseminate messages to people
- draft corporate emails
- ensure proper document management
- file documents
- fill out forms
- handle mail
- keep task records
- maintain statutory books
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform business research
- perform office routine activities
- plan schedule
- use microsoft office
- use office systems
- use spreadsheets software
Viden
Valgfrie kompetencer og viden (21)
Færdigheder og kompetencer
- coordinate events
- create import-export commercial documentation
- deliver correspondence
- fix meetings
- handle petty cash
- issue sales invoices
- liaise with managers
- maintain internal communication systems
- maintain inventory of office supplies
- manage personnel agenda
- monitor staff absences
- organise travel arrangements for staff
- prepare presentation material
- process commissioned instructions
- provide customer follow-up services
- respect data protection principles
- speak different languages
- use personal organization software
Viden
office clerk
Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients and scheduling meetings.
Væsentlige kompetencer og viden (26)
Færdigheder og kompetencer
- align content with form
- apply grammar and spelling rules
- communicate by telephone
- communicate with customers
- deliver correspondence
- disseminate internal communications
- disseminate messages to people
- facilitate access to information
- file documents
- fill out forms
- handle delivered packages
- handle mail
- maintain correspondence records
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform office routine activities
- prepare correspondence for customers
- process commissioned instructions
- process data
- route correspondence to business departments
- use different communication channels
- use office systems
- use spreadsheets software
Viden
Valgfrie kompetencer og viden (22)
Færdigheder og kompetencer
- communicate with customer service department
- digitise documents
- draft corporate emails
- ensure proper document management
- issue sales invoices
- keep records of customer interaction
- maintain internal communication systems
- maintain inventory of office supplies
- manage digital archives
- monitor staff absences
- perform cleaning duties
- process customer orders
- respect data protection principles
- serve beverages
- translate keywords into full texts
- use free typing techniques
- use microsoft office
- use personal organization software
- use software for data preservation
Viden
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.