示例 面向通用数字医疗卫生组织的参考档案,并非正式的职位说明。 关于本参考资料。

高级交付经理

第 8a 职级 · 交付经理 · 553 岗位评估分

本文由人工智能助手从英文翻译而来,尚未经过母语人士审校。引自英国政府数字与数据专业能力框架(UK GDaD PCF)和 ESCO 的内容保留英文原文。

UK GDaD PCF 级别:Senior delivery manager

最常对应的英国公务员职等:G7。

A senior delivery manager is accountable for the effective delivery of complex, high risk products and services. The role is similar to a delivery manager role, but senior delivery managers have more experience across a range of products and services, throughout the entire product life cycle, and have greater responsibility and accountability as the main point of escalation.

At this role level, you will:

  • have strong communication skills and engage senior stakeholders
  • coach and mentor delivery managers
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

职责

技能

技能期望等级该等级的含义
Agile and Lean practicesUK GDaD PCF专家 (4)

You can:

  • coach and lead teams in Agile and Lean good practices
  • create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle
  • experiment with new and innovative ways of working to improve delivery across the organisation
  • act as a recognised expert and advocate for Agile and Lean approaches
Commercial managementUK GDaD PCF熟练 (3)

You can:

  • take responsibility for complex relationships with contracted suppliers
  • identify appropriate contractual frameworks and identify appropriate suppliers
  • negotiate with contracted suppliers
  • get good value out of contracts and suppliers
Communicating between the technical and non-technicalUK GDaD PCF专家 (4)

You can:

  • mediate between people and strengthen relationships, adopting the appropriate communication method with stakeholders at all levels
  • manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales
  • speak on behalf of, and represent the community to, large audiences inside and outside the organisation
Financial managementUK GDaD PCF熟练 (3)

You can:

  • negotiate, influence or set budgets in complex environments
  • write or input into business cases and can communicate business-value propositions
Life cycle managementUK GDaD PCF熟练 (3)

You can:

  • work and consult with the right people at the right time to move through the life cycle and deliver value
  • use evidence to decide when a team should continue, change direction or stop
  • identify tools and techniques required at different phases of the life cycle
  • guide colleagues and stakeholders through different phases of the life cycle
Maintaining delivery momentumUK GDaD PCF专家 (4)

You can:

  • optimise the delivery flow of teams
  • actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists
  • identify innovative ways to unblock issues
Making a process workUK GDaD PCF专家 (4)

You can:

  • identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated
  • add value and can coach the organisation to inspect and adapt processes
  • guide teams through the implementation of a new process
PlanningUK GDaD PCF专家 (4)

You can:

  • lead a continual planning process in a very complex environment
  • plan beyond product delivery
  • identify dependencies in plans across services and co-ordinate delivery
  • coach other teams as the central point of expertise
Team dynamics and collaborationUK GDaD PCF熟练 (3)

You can:

  • identify problems or issues in the team dynamic and rectify them
  • identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses
  • engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick
  • accelerate the team development cycle
了解医疗卫生和照护服务本参考资料熟练 (3)

您可以:

  • 分析一项服务如何融入跨组织的照护路径
  • 与临床医生、照护人员和患者合作塑造数字服务
  • 解释数字决策对照护、安全和员工工作量的影响
临床风险管理本参考资料胜任 (2)

您可以:

  • 参加危害研讨会并为危害日志作出贡献
  • 在您的工作中遵循临床风险管理流程
  • 为临床安全案例提供证据,例如测试结果
信息治理与数据保护本参考资料胜任 (2)

您可以:

  • 在工作中应用数据保护原则
  • 为数据保护影响评估作出贡献
  • 正确处理信息请求和记录
组织风险管理本参考资料熟练 (3)

您可以:

  • 为一个总监部或项目群运行风险流程
  • 依据风险偏好评估风险并逐级上报
  • 向委员会报告风险
预算管理本参考资料胜任 (2)

您可以:

  • 对照小额预算跟踪支出并提出差异
  • 在您的权限内批准支出
人员管理本参考资料熟练 (3)

您可以:

  • 直线管理一个团队,设定目标并开展考评
  • 关注身心健康,管理出勤、绩效和行为
  • 规划团队的发展和继任

典型资质与经验

第 8a 职级概要

知识
对一门学科及其管理有专家级知识。
自主性
为一项服务解读组织政策;确定团队方向。
范围
一个服务领域,或整个组织中的一门学科。
领导力
管理一个团队,或在没有直线管理职责的情况下领导一门学科。
问责
一个服务领域及其员工和预算。

岗位评估(示例)

因素等级等级概述分数
沟通与人际关系技能5传递需要成熟说服和谈判技能的高度复杂或有争议的信息,向大型群体演讲,或在接受方面存在重大障碍时进行沟通。45
知识、培训和经验7覆盖整个专业领域的高度发达的专门知识(硕士水平或同等)。196
分析与判断技能5对需要分析、解读和比较方案的高度复杂事实或情况作出判断。60
规划与组织技能4规划范围广泛的复杂活动或战略,并根据需要进行调整。42
身体技能2通过练习获得的技能,例如标准键盘操作或驾驶。15
对患者和服务对象照护的责任1在偶然接触中帮助患者、服务对象或亲属。4
政策与服务发展的责任4实施政策,并为一项服务或多个领域制定政策或服务。32
对财务和实物资源的责任3批准付款,采购部分资产或物资,监控或持有授权预算,或维护资产。21
对人员的责任3日常管理一组员工,讲授核心或专门培训,或提供核心人力资源建议。21
对信息资源的责任5设计和开发主要信息系统,或以运行多项服务的信息系统为主要职责。34
对研究与开发的责任1为本人工作开展调查或审核;偶尔参与研究或测试。5
行动自由度5在一般政策范围内工作,并在大多数情况下自行决定如何解读。45
体力消耗1坐、站和行走,体力消耗很少。3
脑力消耗4经常长时间专注,或偶尔高度专注。18
情绪消耗1很少接触,或偶尔间接接触令人痛苦的情况。5
工作条件2偶尔接触不良条件,经常出差或户外工作,或大多数日子几乎持续使用屏幕。7
总计(第 8a 职级:540 至 584)553

自我评估

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已评 15 项技能中的 0 项:0 项达到期望等级,0 项低于,0 项高于。

Agile and Lean practices 期望:专家
Commercial management 期望:熟练
Communicating between the technical and non-technical 期望:专家
Financial management 期望:熟练
Life cycle management 期望:熟练
Maintaining delivery momentum 期望:专家
Making a process work 期望:专家
Planning 期望:专家
Team dynamics and collaboration 期望:熟练
了解医疗卫生和照护服务 期望:熟练
临床风险管理 期望:胜任
信息治理与数据保护 期望:胜任
组织风险管理 期望:熟练
预算管理 期望:胜任
人员管理 期望:熟练
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