交付管理主管
第 8c 职级 · 交付经理 ·
633 岗位评估分
本文由人工智能助手从英文翻译而来,尚未经过母语人士审校。引自英国政府数字与数据专业能力框架(UK GDaD PCF)和 ESCO 的内容保留英文原文。
UK GDaD PCF 级别:Head of (Agile) delivery management
最常对应的英国公务员职等:G6。
A head of (Agile) delivery management is an experienced practitioner who exemplifies what good looks like across the delivery roles.
At this role level, you will:
- represent and champion the role within your department, across government and in industry
- lead the community of practice for this role and build capability and excellence (in an Agile, Lean practice)
- be responsible for the recruitment of the right people to the right teams
- support professional development and continuous improvement of your community
- work with other heads of roles to promote effective cross-functional delivery
- be a skilled team leader who can confidently communicate the value of the role to digital and non-digital stakeholders
- be credible and influential across departments
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright. 职责
- 领导交付管理专业,并制定组织的敏捷交付标准。
- 在整个项目组合中招聘、培养和调配交付经理。
- 确保交付方法符合临床安全、信息治理和保证要求,同时不会不必要地拖慢团队。
- 就交付风险、能力和优先事项向执行和临床负责人提供建议。
- 管理该专业的预算和人力计划。
技能
| 技能 | 期望等级 | 该等级的含义 |
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| Agile and Lean practicesUK GDaD PCF | 专家 (4) | You can: - coach and lead teams in Agile and Lean good practices
- create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle
- experiment with new and innovative ways of working to improve delivery across the organisation
- act as a recognised expert and advocate for Agile and Lean approaches
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| Commercial managementUK GDaD PCF | 专家 (4) | You can: - act as the escalation point and resolve large or high risk commercial management issues
- coach others in appropriate commercial management
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| Communicating between the technical and non-technicalUK GDaD PCF | 专家 (4) | You can: - mediate between people and strengthen relationships, adopting the appropriate communication method with stakeholders at all levels
- manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales
- speak on behalf of, and represent the community to, large audiences inside and outside the organisation
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| Financial managementUK GDaD PCF | 熟练 (3) | You can: - negotiate, influence or set budgets in complex environments
- write or input into business cases and can communicate business-value propositions
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| Life cycle managementUK GDaD PCF | 专家 (4) | You can: - lead and coach teams through different phases of the life cycle
- ensure effective support for the product or service and its users
- predict, prevent, mitigate and manage potential risks at different phases of the life cycle
- contribute to the assessment of other teams, providing guidance and support
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| Maintaining delivery momentumUK GDaD PCF | 专家 (4) | You can: - optimise the delivery flow of teams
- actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists
- identify innovative ways to unblock issues
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| Making a process workUK GDaD PCF | 专家 (4) | You can: - identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated
- add value and can coach the organisation to inspect and adapt processes
- guide teams through the implementation of a new process
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| PlanningUK GDaD PCF | 专家 (4) | You can: - lead a continual planning process in a very complex environment
- plan beyond product delivery
- identify dependencies in plans across services and co-ordinate delivery
- coach other teams as the central point of expertise
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| Team dynamics and collaborationUK GDaD PCF | 专家 (4) | You can: - change organisational structures to fixable and sustainable designs
- lead on strategy for an entire organisation, joining up business needs with innovative analysis
- make and justify decisions characterised by high levels of risk, impact and complexity
- effectively build consensus between organisations (private or public) or highly independent and diverse stakeholders
- solve and unblock issues within teams or departments at the highest level
- understand the psychology of a team and have strong mediation skills
- coach an organisation on team dynamics and conflict resolution
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| 了解医疗卫生和照护服务本参考资料 | 熟练 (3) | 您可以: - 分析一项服务如何融入跨组织的照护路径
- 与临床医生、照护人员和患者合作塑造数字服务
- 解释数字决策对照护、安全和员工工作量的影响
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| 临床风险管理本参考资料 | 熟练 (3) | 您可以: - 领导产品或变更的危害识别和风险评估
- 编写和维护危害日志及临床安全案例报告
- 与产品团队商定风险控制措施并检查其有效性
- 就如何应用临床风险管理标准向团队提供建议
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| 信息治理与数据保护本参考资料 | 熟练 (3) | 您可以: - 领导数据保护影响评估和信息共享协议
- 就合法依据、同意、保密和保存向团队提供建议
- 调查事件并提出改进建议
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| 组织风险管理本参考资料 | 熟练 (3) | 您可以: - 为一个总监部或项目群运行风险流程
- 依据风险偏好评估风险并逐级上报
- 向委员会报告风险
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| 预算管理本参考资料 | 熟练 (3) | 您可以: - 持有并管理预算,进行预测并解释差异
- 编制包含成本和效益的商业论证
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| 人员管理本参考资料 | 专家 (4) | 您可以: - 领导经理并塑造大领域的文化
- 设计人力规划和组织变革
- 辅导负责人并解决复杂的人员问题
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典型资质与经验
- 在领导多个团队的交付以及领导交付实践方面拥有广泛经验。
第 8c 职级概要
- 知识
- 专家级知识,以及对组织和行业的广泛理解。
- 自主性
- 为一项职能制定战略;向一名总监负责。
- 范围
- 一项职能或一个部门。
- 领导力
- 通过多个管理层级领导一项职能。
- 问责
- 一项职能的绩效、人员和预算。
岗位评估(示例)
| 因素 | 等级 | 等级概述 | 分数 |
|---|
| 沟通与人际关系技能 | 6 | 在接受方面存在重大障碍时,运用最高水平的沟通技能传递高度复杂、高度争议的信息。 | 60 |
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| 知识、培训和经验 | 7 | 覆盖整个专业领域的高度发达的专门知识(硕士水平或同等)。 | 196 |
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| 分析与判断技能 | 5 | 对需要分析、解读和比较方案的高度复杂事实或情况作出判断。 | 60 |
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| 规划与组织技能 | 5 | 制定长期战略规划,存在不确定性并影响整个组织。 | 60 |
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| 身体技能 | 2 | 通过练习获得的技能,例如标准键盘操作或驾驶。 | 15 |
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| 对患者和服务对象照护的责任 | 1 | 在偶然接触中帮助患者、服务对象或亲属。 | 4 |
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| 政策与服务发展的责任 | 5 | 为一个总监部实施和制定一系列政策或服务。 | 45 |
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| 对财务和实物资源的责任 | 4 | 持有或制定一个部门或服务的预算,或采购或维护其资产。 | 32 |
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| 对人员的责任 | 4 | 直线管理一项职能或一个部门,以设计培训项目为主要职责,或提供全方位的人力资源服务。 | 32 |
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| 对信息资源的责任 | 6 | 以管理和开发全组织的信息系统为主要职责。 | 46 |
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| 对研究与开发的责任 | 1 | 为本人工作开展调查或审核;偶尔参与研究或测试。 | 5 |
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| 行动自由度 | 5 | 在一般政策范围内工作,并在大多数情况下自行决定如何解读。 | 45 |
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| 体力消耗 | 1 | 坐、站和行走,体力消耗很少。 | 3 |
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| 脑力消耗 | 4 | 经常长时间专注,或偶尔高度专注。 | 18 |
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| 情绪消耗 | 1 | 很少接触,或偶尔间接接触令人痛苦的情况。 | 5 |
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| 工作条件 | 2 | 偶尔接触不良条件,经常出差或户外工作,或大多数日子几乎持续使用屏幕。 | 7 |
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| 总计(第 8c 职级:630 至 674) | 633 |
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