Lead performance analyst

Band 8a · Performance analyst · 551 job evaluation points

UK GDaD PCF level: Lead performance analyst

Most often performed at Civil Service grade G7.

A lead performance analyst manages junior performance analysts at any level, co-ordinating teams or groups of related analysts.
At this role level, you will:
assist, take forward and influence the strategy as determined by the head of performance analysis, including data implementation and data architecture
remove blockers and act as an escalation point for important issues
be an ambassador for analytics across communities, departments and government
be responsible for the accuracy and quality of data and analysis, and of how data and analysis are used
proactively share knowledge and promote a data-driven culture, as a leader in the community
coach and mentor senior performance analysts, performance analysts and associate performance analysts

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Responsibilities

Lead a team of performance analysts across a portfolio of digital health services.
Agree consistent definitions for key performance measures, so reports to boards and partners can be compared over time.
Make sure analytics data is accurate, used appropriately, and handled in line with information governance rules.
Use performance evidence to influence portfolio priorities and investment.
Coach and mentor analysts at all levels.

Skills

Skill	Expected level	What this level means
Analysis and insightUK GDaD PCF	Expert (4)	You can: understand, teach and supervise a wide range of analysis techniques help organisations create and learn from strategic insights apply innovative approaches to resolve problems
Communicating analysis and insightUK GDaD PCF	Expert (4)	You can: communicate relevant, compelling stories using the most appropriate medium make complex recommendations at a tactical and strategic level
Performance measurementUK GDaD PCF	Expert (4)	You can: oversee the development and consistency of performance measurement frameworks across multiple projects ensure that these frameworks are aligned to business needs and strategy
Quality assurance of data and analysisUK GDaD PCF	Expert (4)	You can: set up tools and systems for effectively assuring data and analysis across multiple teams use appropriate approaches for verifying and validating data and analysis influence senior stakeholders over data and analysis approaches coach and mentor others in assuring data and analysis
Technical understanding (performance analyst)UK GDaD PCF	Expert (4)	You can: identify opportunities to use new digital technologies to enhance analytical capability in alignment with business goals
Understanding analysis across the product life cycleUK GDaD PCF	Expert (4)	You can: develop sustainable support models identify and deal with potential risks across or between all stages of the product life cycle coach others contribute to the assessment of other teams, providing guidance and support as they move through the product life cycle phases lead and champion best practice, and identify improvements to current approaches
User-centred analysisUK GDaD PCF	Expert (4)	You can: give direction on which tools or methods to use bring insight and expertise to how user needs have changed over time and ensure that they're met apply strategic thinking to the problem of how to provide the best service for the end user consider the political strategy and implications of any analyses and insights
Working within constraints (performance analyst)UK GDaD PCF	Expert (4)	You can: influence, challenge and coach others anticipate how constraints might change and know where to challenge or remove constraints demonstrate a very strong knowledge of security and data privacy describe and work within environmental constraints, finding the most appropriate solution for users
Understanding health and care servicesThis reference	Practitioner (3)	You can: analyse how a service fits into care pathways across organisations work with clinicians, care staff, and patients to shape digital services explain the effect of digital decisions on care, safety, and staff workload
Information governance and data protectionThis reference	Practitioner (3)	You can: lead data protection impact assessments and information sharing agreements advise teams on lawful basis, consent, confidentiality, and retention investigate incidents and recommend improvements
Data quality managementThis reference	Practitioner (3)	You can: define data quality rules and measures work with data providers to fix the root causes of poor quality
Pseudonymisation and disclosure controlThis reference	Working (2)	You can: work with pseudonymised data and apply disclosure checks before releasing outputs recognise when linked or detailed data could identify a patient
People managementThis reference	Practitioner (3)	You can: line manage a team, setting objectives and running appraisals support wellbeing and manage attendance, performance, and conduct plan the team's development and succession

Typical qualifications and experience

Extensive experience of performance analysis and of leading analysts.

Band 8a outline

Knowledge: Expert knowledge of a discipline and its management.
Autonomy: Interprets organisational policy for a service; sets the team's direction.
Scope: A service area or a discipline across the organisation.
Leadership: Manages a team, or leads a discipline without line management.
Accountability: A service area, its staff, and its budget.

Job evaluation (illustrative)

Factor	Level	Level summary	Points
Communication and relationship skills	5	Gives highly complex or contentious information needing developed persuasion and negotiation, presents to large groups, or communicates where there are significant barriers to acceptance.	45
Knowledge, training, and experience	7	Highly developed specialist knowledge across the range of the specialism (master's level or equivalent).	196
Analytical and judgemental skills	5	Judgements on highly complex facts or situations needing analysis, interpretation, and comparison of options.	60
Planning and organisational skills	4	Plans a broad range of complex activities or strategies, adjusting them as needed.	42
Physical skills	2	Skills gained through practice, such as standard keyboard use or driving.	15
Responsibility for patient and client care	1	Helps patients, clients, or relatives during incidental contact.	4
Responsibility for policy and service development	4	Implements policy and develops policy or services for a service or several areas.	32
Responsibility for financial and physical resources	2	Handles cash or valuables, looks after equipment used by others, controls stock, or authorises small payments.	12
Responsibility for people	3	Manages a group of staff day to day, teaches core or specialist training, or gives core HR advice.	21
Responsibility for information resources	5	Designs and develops major information systems, or runs information systems for several services as the main duty.	34
Responsibility for research and development	2	Regularly does research, development, trials, or equipment and system testing as part of the job.	12
Freedom to act	5	Works within general policies, and in most cases decides how to interpret them.	45
Physical effort	1	Sitting, standing, and walking, with little physical effort.	3
Mental effort	4	Frequent prolonged concentration, or occasional intense concentration.	18
Emotional effort	1	Rare exposure, or occasional indirect exposure, to distressing circumstances.	5
Working conditions	2	Occasional unpleasant conditions, frequent travel or outdoor work, or near-continuous screen use on most days.	7
Total (Band 8a: 540 to 584)			551