Performance measurement
Performance measurement involves collecting and interpreting data to identify how a team, product or service is performing.
Levels
- 1. Awareness
You can:
- explain the importance of performance measurement and business objectives
- 2. Working
You can:
- participate in discussions determining which performance measurements are appropriate, with guidance from more experienced colleagues
- demonstrate experience in turning business needs and goals into performance measures
- 3. Practitioner
You can:
- lead the development of performance measurement frameworks including Key Performance Indicators (KPIs)
- demonstrate a deep understanding of business goals and can turn these into tangible performance measures
- 4. Expert
You can:
- oversee the development and consistency of performance measurement frameworks across multiple projects
- ensure that these frameworks are aligned to business needs and strategy
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Closest ESCO skills
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Associate performance analyst | Performance analyst | 4 | Awareness |
| Performance analyst | Performance analyst | 6 | Working |
| Senior performance analyst | Performance analyst | 7 | Practitioner |
| Lead performance analyst | Performance analyst | 8a | Expert |
| Head of performance analysis | Performance analyst | 8b | Expert |