비즈니스 분석가
비즈니스 분석가는 조직이 보건·돌봄 서비스의 문제를 이해하고 이를 해결할 알맞은 변화를 찾도록 돕는다. 임상, 사무, 환자 대면 프로세스가 지금 어떻게 작동하는지 분석하고, 이용자와 비즈니스의 요구와 요구사항을 정의하며, 새로운 디지털 서비스가 실제 돌봄 경로에 맞고 측정 가능한 편익을 내도록 팀을 지원한다.
이 글은 AI 어시스턴트가 영어를 한국어로 번역한 것이며, 한국어 원어민의 검토는 아직 받지 않았습니다. 영국 정부 디지털·데이터 전문직 역량 프레임워크(UK GDaD PCF)와 ESCO의 인용문은 영어 그대로 두었습니다.
- UK GDaD PCF 역할
- Business analyst (Product and delivery)
- ESCO 직업
- business analyst (ISCO-08 2421); ICT business analyst (ISCO-08 2511)
수준
| 밴드 | 역할 수준 | UK GDaD PCF 수준 | 공무원 등급 | 직무평가 점수 |
|---|---|---|---|---|
| 4 | 트레이니 비즈니스 분석가 | Trainee business analyst | EO | 275 |
| 5 | 주니어 비즈니스 분석가 | Junior business analyst | EO/HEO | 335 |
| 6 | 비즈니스 분석가 | Business analyst | HEO/SEO | 421 |
| 7 | 시니어 비즈니스 분석가 | Senior business analyst | SEO/G7 | 475 |
| 8a | 리드 비즈니스 분석가 | Lead business analyst | G7 | 554 |
| 8c | 비즈니스 분석 책임자 | Head of business analysis | G6 | 634 |
디지털 헬스 조직에서
- 프로세스는 조직과 직군의 경계를 넘나들므로, 분석가는 임상의, 돌봄 직원, 환자, 다른 조직 사이의 인수인계를 포함하여 돌봄 경로 전체를 매핑한다.
- 요구사항은 임상 리스크를 동반하는 경우가 많으므로, 분석가는 임상 안전 책임자와 협력하여 안전과 관련된 요구사항이 파악되고, 추적되고, 테스트되도록 한다.
- 많은 요구사항이 시스템 간 건강 데이터 공유와 관련되므로, 분석가는 HL7 FHIR 같은 상호운용성 표준과 SNOMED CT 같은 임상 용어 체계를 실무적으로 이해해야 한다.
- 돌봄에서의 편익은 비용뿐 아니라 안전, 질, 직원 시간, 환자 경험에 관한 경우가 많으므로, 분석가는 임상의가 납득할 수 있는 지표를 정의하도록 돕는다.
UK GDaD PCF 역할 설명
Business analysts help teams to:
- analyse and understand a business problem or opportunity
- undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology
- identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
- identify and elaborate user and business needs to enable effective design, development and testing of services and business change
- make decisions related to prioritisation and minimum viable product by using analysis led insights
- ensure new products and services meet business and user needs, and are aligned with organisational goals
- understand any business and policy constraints that need to be considered, and assess the implications
ESCO 직업과 스킬
ESCO는 각 직업에 대해 고용주가 보통 필요로 하는(필수) 또는 필요로 할 수 있는(선택) 스킬과 지식을 나열합니다. 성장에 관한 대화의 체크리스트로 쓰세요.
business analyst
Business analysts research and understand the strategic position of businesses and companies in relation to their markets and their stakeholders. They analyse and present their views on how the company, from many perspectives, can improve its strategic position and internal corporate structure. They assess needs for change, communication methods, technology, IT tools, new standards and certifications.
필수 스킬과 지식(26)
스킬과 역량
- advise on efficiency improvements
- align efforts towards business development
- analyse business plans
- analyse external factors of companies
- analyse financial performance of a company
- analyse internal factors of companies
- apply change management
- build business relationships
- conduct qualitative research
- conduct quantitative research
- identify undetected organisational needs
- interpret financial statements
- liaise with managers
- make strategic business decisions
- perform business analysis
- use business simulation tools
지식
- business analysis
- business analytics
- business communication
- data visualisation software
- management consulting
- management systems standards
- market research
- risk management
- scientific research methodology
기타
선택 스킬과 지식(27)
스킬과 역량
- advise client on technical possibilities
- advise on communication strategies
- advise on financial matters
- advise on organisational culture
- advise on personnel management
- advise on risk management
- define organisational standards
- interview people
- keep updated on the political landscape
- propose ICT solutions to business problems
- report analysis results
- seek innovation in current practices
- shape organisational teams based on competencies
- support implementation of quality management systems
지식
ICT business analyst
ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.
필수 스킬과 지식(18)
스킬과 역량
- analyse business processes
- analyse business requirements
- analyse the context of an organisation
- apply change management
- create business process models
- define technical requirements
- identify customer requirements
- identify legal requirements
- implement strategic planning
- interact with users to gather requirements
- propose ICT solutions to business problems
- provide cost benefit analysis reports
- translate requirements into visual design
지식
선택 스킬과 지식(19)
스킬과 역량
- design process
- execute analytical mathematical calculations
- manage ICT project
- provide user documentation
지식
- ICT market
- business ICT systems
- business intelligence
- business strategy concepts
- cloud technologies
- decision support systems
- information architecture
- information categorisation
- information extraction
- innovation processes
- internal risk management policy
- organisational resilience
- systems development life-cycle
- unstructured data
- visual presentation techniques
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.