User research methods
User research involves methods to identify user needs and understand how users interact with a product or service.
수준
- 1. 인지
You can:
- explain some basic user research methods
- 2. 실무
You can:
- plan and conduct a user research project, with support
- understand when to use basic user research methods and how to apply them correctly
- effectively involve your team in research activities
- 3. 실천가
You can:
- use a wide range of user research methods, and can help teams to adopt them
- plan user research for services with challenging user needs and complex user journeys
- advise colleagues on the choice and application of research methods to assure best practice
- 4. 전문가
You can:
- help an organisation adopt a wide range of user research methods
- lead a community of practice to help an organisation continually assure, improve and innovate their user research
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
가장 가까운 ESCO 스킬
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
이 스킬을 기대하는 역할 수준
| 역할 수준 | 역할 | 밴드 | 기대 수준 |
|---|---|---|---|
| 어소시에이트 사용자 리서처 | 사용자 리서처 | 4 | 인지 |
| 주니어 사용자 리서처 | 사용자 리서처 | 5 | 실무 |
| 사용자 리서처 | 사용자 리서처 | 6 | 실무 |
| 시니어 사용자 리서처 | 사용자 리서처 | 7 | 실천가 |
| 리드 사용자 리서처 | 사용자 리서처 | 8b | 전문가 |
| 사용자 리서치 책임자 | 사용자 리서처 | 8c | 전문가 |