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User research methods

User research involves methods to identify user needs and understand how users interact with a product or service.

UK GDaD PCF에서 인용.

수준

1. 인지

You can:

  • explain some basic user research methods
2. 실무

You can:

  • plan and conduct a user research project, with support
  • understand when to use basic user research methods and how to apply them correctly
  • effectively involve your team in research activities
3. 실천가

You can:

  • use a wide range of user research methods, and can help teams to adopt them
  • plan user research for services with challenging user needs and complex user journeys
  • advise colleagues on the choice and application of research methods to assure best practice
4. 전문가

You can:

  • help an organisation adopt a wide range of user research methods
  • lead a community of practice to help an organisation continually assure, improve and innovate their user research

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

가장 가까운 ESCO 스킬

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

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