Ilustrativo Perfiles de referencia para una organización genérica de atención sanitaria digital, no descripciones de puestos oficiales. Acerca de esta referencia.

User research methods

User research involves methods to identify user needs and understand how users interact with a product or service.

Citada del UK GDaD PCF.

Niveles

1. Conocimiento básico

You can:

  • explain some basic user research methods
2. Operativo

You can:

  • plan and conduct a user research project, with support
  • understand when to use basic user research methods and how to apply them correctly
  • effectively involve your team in research activities
3. Profesional

You can:

  • use a wide range of user research methods, and can help teams to adopt them
  • plan user research for services with challenging user needs and complex user journeys
  • advise colleagues on the choice and application of research methods to assure best practice
4. Experto

You can:

  • help an organisation adopt a wide range of user research methods
  • lead a community of practice to help an organisation continually assure, improve and innovate their user research

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Habilidades de ESCO más cercanas

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Niveles de rol que esperan esta habilidad

Nivel del rolRolBandaNivel esperado
Investigador de usuarios asociadoInvestigador de usuarios4Conocimiento básico
Investigador de usuarios júniorInvestigador de usuarios5Operativo
Investigador de usuariosInvestigador de usuarios6Operativo
Investigador de usuarios séniorInvestigador de usuarios7Profesional
Investigador de usuarios líderInvestigador de usuarios8bExperto
Responsable de investigación de usuariosInvestigador de usuarios8cExperto