User research methods
User research involves methods to identify user needs and understand how users interact with a product or service.
Niveles
- 1. Conocimiento básico
You can:
- explain some basic user research methods
- 2. Operativo
You can:
- plan and conduct a user research project, with support
- understand when to use basic user research methods and how to apply them correctly
- effectively involve your team in research activities
- 3. Profesional
You can:
- use a wide range of user research methods, and can help teams to adopt them
- plan user research for services with challenging user needs and complex user journeys
- advise colleagues on the choice and application of research methods to assure best practice
- 4. Experto
You can:
- help an organisation adopt a wide range of user research methods
- lead a community of practice to help an organisation continually assure, improve and innovate their user research
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Habilidades de ESCO más cercanas
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Niveles de rol que esperan esta habilidad
| Nivel del rol | Rol | Banda | Nivel esperado |
|---|---|---|---|
| Investigador de usuarios asociado | Investigador de usuarios | 4 | Conocimiento básico |
| Investigador de usuarios júnior | Investigador de usuarios | 5 | Operativo |
| Investigador de usuarios | Investigador de usuarios | 6 | Operativo |
| Investigador de usuarios sénior | Investigador de usuarios | 7 | Profesional |
| Investigador de usuarios líder | Investigador de usuarios | 8b | Experto |
| Responsable de investigación de usuarios | Investigador de usuarios | 8c | Experto |