Recruitment assistant

Band 3 · Recruitment officer · 223 job evaluation points

Provides accurate administrative support for recruitment campaigns and pre-employment checks, following set procedures with a recruitment officer close by.

Responsibilities

Publish adverts and manage vacancies in the applicant tracking system.
Arrange interviews and assessments and send correspondence to candidates.
Carry out pre-employment checks, such as identity, right to work, and references, and chase outstanding items.
Answer routine questions from candidates and managers by phone and email.
Keep recruitment records accurate, confidential, and in line with retention rules.

Skills

Skill	Expected level	What this level means
Recruitment and selectionThis reference	Working (2)	You can: run recruitment campaigns through the applicant tracking system support managers with adverts, shortlisting, and interview arrangements complete pre-employment checks and make conditional offers
HR administrationThis reference	Working (2)	You can: prepare contracts, variation letters, and employment checks accurately process changes in the HR and payroll system against deadlines answer routine questions from managers and staff about HR processes
Talent attraction and sourcingThis reference	Awareness (1)	You can: explain which skills are hard to recruit and why share job adverts through the organization's channels and networks
Workforce information and HR systemsThis reference	Awareness (1)	You can: enter workforce data accurately in the HR system explain why workforce data must be accurate and kept confidential
Information governance and data protectionThis reference	Working (2)	You can: apply data protection principles to your work contribute to data protection impact assessments handle information requests and records correctly
Communicating informationUK GDaD PCF	Awareness (1)	You can: listen to the needs of design and business stakeholders and interpret information take part in discussions within a multidisciplinary team
Equality, diversity, and inclusionThis reference	Awareness (1)	You can: treat colleagues, patients, and the public with dignity and respect follow equality and inclusion policies

Typical qualifications and experience

A level 2 or 3 qualification, a business administration apprenticeship, or equivalent experience.
Experience of accurate administrative work and dealing with the public.

Band 3 outline

Knowledge: Knowledge of a range of procedures, some non-routine; typically a level 3 qualification or equivalent experience.
Autonomy: Works within procedures; decides how to organize own work; refers problems upward.
Scope: Own work and some tasks for the wider team.
Leadership: May allocate routine work or train others in procedures.
Accountability: Accuracy of own work and of records kept.

Job evaluation (illustrative)

Factor	Level	Level summary	Points
Communication and relationship skills	3	Gives routine information needing tact or persuasion, or complex or sensitive information, or straightforward training to groups.	21
Knowledge, training, and experience	3	A range of procedures, some non-routine, needing base-level theory (for example a level 3 qualification or equivalent experience).	60
Analytical and judgmental skills	2	Judgments on facts or situations, some needing analysis.	15
Planning and organizational skills	2	Plans straightforward tasks or activities, some ongoing.	15
Physical skills	3	Developed skills needing speed or accuracy, such as advanced keyboard use.	27
Responsibility for patient and client care	1	Helps patients, clients, or relatives during incidental contact.	4
Responsibility for policy and service development	1	Follows policies set by others; may comment on changes.	5
Responsibility for financial and physical resources	1	Takes personal care of equipment and resources used in own work.	5
Responsibility for people	2	Supervises or coordinates staff day to day, trains others regularly, or gives basic HR advice.	12
Responsibility for information resources	3	Takes formal minutes, regularly writes reports or queries, or maintains information systems as a significant duty.	16
Responsibility for research and development	1	Carries out surveys or audits for own work; occasionally takes part in research or testing.	5
Freedom to act	2	Follows standard procedures and precedent; someone is usually available to ask; work may be checked.	12
Physical effort	2	Frequent sitting or standing in a restricted position, or occasional light to moderate effort.	7
Mental effort	2	Frequent concentration on predictable work, or occasional concentration on unpredictable work.	7
Emotional effort	1	Rare exposure, or occasional indirect exposure, to distressing circumstances.	5
Working conditions	2	Occasional unpleasant conditions, frequent travel or outdoor work, or near-continuous screen use on most days.	7
Total (Band 3: 216 to 270)			223

People is level 2 because the job gives basic HR information and services to managers and candidates.