User research methods

引自 UK GDaD PCF。

等级

1. 了解

You can:

• explain some basic user research methods

2. 胜任

You can:

• plan and conduct a user research project, with support
• understand when to use basic user research methods and how to apply them correctly
• effectively involve your team in research activities

3. 熟练

You can:

• use a wide range of user research methods, and can help teams to adopt them
• plan user research for services with challenging user needs and complex user journeys
• advise colleagues on the choice and application of research methods to assure best practice

4. 专家

You can:

• help an organisation adopt a wide range of user research methods
• lead a community of practice to help an organisation continually assure, improve and innovate their user research

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

最接近的 ESCO 技能

• execute ICT user research activities (完全匹配)
• conduct research interview (狭义匹配)
• research website users (狭义匹配)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

期望具备该技能的角色级别