绩效分析师
绩效分析师衡量组织的数字健康服务对患者、服务使用者、临床医生和照护人员的效果。他们建立衡量框架，收集和分析使用情况与成果数据，帮助产品团队和服务负责人了解变更是否改善了服务可及性、体验、安全和效率。
本文由人工智能助手从英文翻译而来，尚未经过母语人士审校。引自英国政府数字与数据专业能力框架（UK GDaD PCF）和 ESCO 的内容保留英文原文。
- 职族
- 数据
- UK GDaD PCF 角色
- Performance analyst (Data)
- ESCO 职业
- data analyst (ISCO-08 2511); business intelligence manager (ISCO-08 2421)
级别
| 职级 | 角色级别 | UK GDaD PCF 级别 | 英国公务员职等 | 岗位评估分数 |
|---|---|---|---|---|
| 4 | 助理绩效分析师 | Associate performance analyst | AO/EO | 276 |
| 6 | 绩效分析师 | Performance analyst | HEO/SEO | 411 |
| 7 | 高级绩效分析师 | Senior performance analyst | SEO/G7 | 480 |
| 8a | 首席绩效分析师 | Lead performance analyst | G7 | 551 |
| 8b | 绩效分析主管 | Head of performance analysis | G7/G6 | 589 |
在数字医疗卫生组织中
- 成功的衡量标准不止于数字服务的使用率，还包括对照护的影响，例如爽约、等候时间、安全分诊和节省的员工时间。
- 健康服务上的分析和跟踪可能泄露敏感信息，例如某人搜索了哪种疾病，因此衡量必须尊重同意、Cookie 规则和保密要求。
- 数字服务不得扩大健康不平等，因此分析师关注不太可能使用数字服务的群体的使用率和成果。
- 绩效数据可能报告给董事会、服务委托方和监管机构，因此定义必须一致并有完善的记录。
UK GDaD PCF 角色描述
A performance analyst conducts analysis. In this role, you will develop performance measurement frameworks - Key Performance Indicators (KPIs), goals, user needs and benefits - and analyse the performance of a service or product against these, adapting your approach and framework appropriately and in line with any changes.
ESCO 职业与技能
ESCO 列出了雇主对每种职业通常需要（必备）或可能需要（可选）的技能和知识。可将其用作发展谈话的检查清单。
data analyst
Data analysts import, inspect, clean, transform, validate, model, or interpret collections of data with regard to the business goals of the company. They ensure that the data sources and repositories provide consistent and reliable data. Data analysts use different algorithms and IT tools as demanded by the situation and the current data. They might prepare reports in the form of visualisations such as graphs, charts, and dashboards.
必备技能和知识（36）
技能与能力
- analyse big data
- apply statistical analysis techniques
- collect ICT data
- define data quality criteria
- establish data processes
- execute analytical mathematical calculations
- handle data samples
- implement data quality processes
- integrate ICT data
- interpret current data
- manage data
- normalise data
- perform data cleansing
- perform data mining
- use data processing techniques
- use databases
知识
- business analytics
- business intelligence
- data engineering
- data ethics
- data mining
- data models
- data quality assessment
- data science
- data visualisation software
- documentation types
- information categorisation
- information confidentiality
- information extraction
- information structure
- query languages
- resource description framework query language
- statistics
- unstructured data
- visual presentation techniques
其他
可选技能和知识（31）
技能与能力
- create data models
- deliver visual presentation of data
- gather data for forensic purposes
- make data-driven decisions
- manage cloud data and storage
- manage data collection systems
- manage quantitative data
- report analysis results
- store digital data and systems
- use spreadsheets software
知识
business intelligence manager
Business intelligence managers gain knowledge of the industry, the innovative processes therein, and contrast them with the operations of the company in order to improve them. They focus their analysis in the supply chain processes, warehouses, storage, and sales as to facilitate communication and revenue improvement.
必备技能和知识（33）
技能与能力
- advise on efficiency improvements
- align efforts towards business development
- analyse the context of an organisation
- apply change management
- create a work atmosphere of continuous improvement
- develop company strategies
- develop revenue generation strategies
- ensure compliance with policies
- gather technical information
- identify undetected organisational needs
- implement strategic planning
- improve business processes
- integrate strategic foundation in daily performance
- interpret business information
- liaise with managers
- make data-driven decisions
- manage business knowledge
- manage project metrics
- monitor company policy
- perform business analysis
- perform data analysis
- provide improvement strategies
- track key performance indicators
知识
可选技能和知识（26）
技能与能力
- advise on tax policy
- analyse business plans
- analyse production processes for improvement
- analyse supply chain strategies
- deliver business research proposals
- identify suppliers
- implement a management system
- keep updated on innovations in various business fields
- make strategic business decisions
- manage budgets
- monitor customer behaviour
- perform business research
- perform market research
- recommend product improvements
- train employees
- use consulting techniques
知识
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.