高级用户研究员

You can:

• advocate for agile working
• adapt how you design and conduct research to respond to the complexity of the product environment
• understand the strategic decisions the team needs to make so you can design appropriate research
• influence decisions about priorities and agile processes in the team

You can:

• understand and help teams to apply a range of methods to analyse research data and synthesise findings
• effectively engage sceptical colleagues in analysis and synthesis
• advise on the choice and application of techniques, and can critique colleagues’ findings to assure best practice

You can:

• help teams understand the diversity of users of government services
• effectively include all kinds of users in appropriate research activities
• advocate inclusive practices and help teams design and deliver accessible services that work for all users

You can:

• evaluate the quality of research against accepted professional standards for user research
• explain what good user research practice involves
• give constructive feedback to other user researchers to ensure work meets good practice standards

You can:

• work with the team to develop and maintain an understanding of stakeholders
• work with the team to develop and implement stakeholder communications strategies
• identify and resolve issues, influence stakeholders and manage relationships effectively
• build long-term strategic relationships and communicate clearly and regularly with stakeholders

You can:

• use a wide range of user research methods, and can help teams to adopt them
• plan user research for services with challenging user needs and complex user journeys
• advise colleagues on the choice and application of research methods to assure best practice

You can:

• evaluate and choose approaches for building your team’s understanding of the user
• advocate for user research with sceptical colleagues and stakeholders
• help inexperienced teams to adopt user-centred practices
• identify the most important challenges and opportunities for your team's service development
• align research plans to address team priorities

您可以：

• 分析一项服务如何融入跨组织的照护路径
• 与临床医生、照护人员和患者合作塑造数字服务
• 解释数字决策对照护、安全和员工工作量的影响

您可以：

• 判断研究何时需要正式的伦理或研究治理审批，并准备所需材料
• 规划与儿童、痴呆症患者和处于危机中的人等处境脆弱者开展的安全研究
• 与临床负责人和照护人员合作，在不干扰照护的情况下在临床环境中规划研究
• 支持研究人员在经历令人痛苦的研究活动后照顾好自己的身心健康

您可以：

• 在工作中应用数据保护原则
• 为数据保护影响评估作出贡献
• 正确处理信息请求和记录

您可以：

• 开展平等影响评估
• 建设包容的团队和做法

您可以：

• 参加危害研讨会并为危害日志作出贡献
• 在您的工作中遵循临床风险管理流程
• 为临床安全案例提供证据，例如测试结果