Mkuu wa usanifu wa huduma

Daraja la 8c · Mbunifu wa huduma · Alama 634 za tathmini ya kazi

Tafsiri hii ilifanywa kutoka Kiingereza na msaidizi wa akili bandia na bado haijakaguliwa na mzungumzaji asilia. Nukuu kutoka UK GDaD PCF (Mfumo wa Uwezo wa Taaluma ya Kidijitali na Data wa Serikali ya Uingereza) na ESCO zinabaki kwa Kiingereza.

Kiwango cha UK GDaD PCF: Head of service design

Mara nyingi hufanywa katika daraja la Utumishi wa Umma G6.

A head of service design is an expert practitioner with broad industry experience, who can define and assure best practice while influencing, leading and mentoring others.
At this role level, you will:
influence both design and organisational strategy and priorities
collaborate with counterpart colleagues across government
focus on ensuring the right conditions and environment for designers to work effectively

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Wajibu

Kuongoza taaluma ya usanifu wa huduma na kuweka mkakati, viwango na njia zake za kufanya kazi.
Kushawishi mkakati wa taasisi ili huduma zibuniwe kuzunguka mahitaji ya wagonjwa, walezi na wafanyakazi.
Kujenga uwezo wa usanifu wa huduma, ikiwemo uajiri, njia za taaluma na mafunzo.
Kuunda mazingira ya usanifu mzuri, kama vile ufikiaji wa watumiaji, muda wa utafiti na usanifu katika usimamizi.
Kufanya kazi na wenzake katika mfumo wa afya na matunzo kubuni huduma zilizounganishwa.

Ujuzi

Ujuzi	Kiwango kinachotarajiwa	Kiwango hiki kinamaanisha nini
Design communicationUK GDaD PCF	Bingwa (4)	You can: communicate design strategy across organisational boundaries coach others in how to effectively communicate design develop or introduce more effective methods of communicating design and working in the open
Designing for everyoneUK GDaD PCF	Bingwa (4)	You can: improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation against measurable criteria help others understand and mitigate potential barriers, biases and assumptions that may exclude or harm users
Designing strategicallyUK GDaD PCF	Bingwa (4)	You can: work with leaders to ensure that design is part of developing organisational strategy, and involved early enough in policy, technology and delivery processes to inform effective decision making enable use of patterns and components across the organisation help teams align their work to the goals and vision of their organisation
Designing togetherUK GDaD PCF	Bingwa (4)	You can: effectively plan and run design sessions that include senior leaders or stakeholders coach other designers in how to involve stakeholders of any level in the design process develop or introduce more effective ways to design together help teams connect and work across organisational boundaries
Evidence-based designUK GDaD PCF	Bingwa (4)	You can: embed a practice of hypothesis-driven design in a team guide the organisation in how to use evidence to improve content or services analyse, synthesise and use evidence to improve the way the organisation works ensure user insights are shared with and used by the wider organisation and across government
Iterative designUK GDaD PCF	Bingwa (4)	You can: embed the practice of iterative design and agile working in teams or wider organisation guide designers in creating materials to test complex ideas at any fidelity help teams adapt quickly to changes in requirements, priorities or user needs iterate delivery processes or team structures to help teams work effectively
Leading designUK GDaD PCF	Bingwa (4)	You can: set a vision for and lead design across multiple teams or a whole organisation work effectively with senior leaders across your organisation or wider public sector support a culture of learning and experimentation in your organisation iterate and measurably improve design maturity within your organisation and its partners
Kuelewa huduma za afya na matunzoMarejeleo haya	Bingwa (4)	Unaweza: kuunda mkakati wa taasisi kwa kutumia uelewa wa kina wa mfumo wa afya na matunzo kuiwakilisha taasisi kwa washirika na viongozi wa afya na matunzo kutarajia jinsi sera na mabadiliko ya huduma yatakavyoathiri huduma za kidijitali na matunzo
Usawa, utofauti na ujumuishiMarejeleo haya	Bingwa (4)	Unaweza: kuweka mkakati wa ujumuishi na kuiwajibisha taasisi kuuhusu kuongoza mabadiliko ya utamaduni kuhusu usawa, utofauti na ujumuishi
Usimamizi wa taarifa na ulinzi wa dataMarejeleo haya	Mtaalamu (3)	Unaweza: kuongoza tathmini za athari za ulinzi wa data na makubaliano ya ushirikishaji wa taarifa kushauri timu kuhusu msingi halali, ridhaa, usiri na uhifadhi kuchunguza matukio na kupendekeza maboresho
Usimamizi wa hatari za kitabibuMarejeleo haya	Mtaalamu (3)	Unaweza: kuongoza utambuzi wa hatari na tathmini ya hatari kwa bidhaa au mabadiliko kuandika na kutunza kumbukumbu za hatari na ripoti za hoja za usalama wa kitabibu kukubaliana udhibiti wa hatari na timu za bidhaa na kukagua kama unafanya kazi kushauri timu kuhusu kutumia viwango vya usimamizi wa hatari za kitabibu
Usanifu kwa usalama wa kitabibu na mambo ya kibinadamuMarejeleo haya	Mtaalamu (3)	Unaweza: kutumia mbinu za mambo ya kibinadamu, kama vile uchambuzi wa kazi na uchambuzi wa makosa ya matumizi, kwenye mtiririko tata wa kazi za kitabibu kubuni ili kupunguza uchovu wa tahadhari na mzigo wa kiakili katika huduma nzima kutoa ushahidi wa usanifu kwa hoja za usalama wa kitabibu na ushahidi wa urahisi wa matumizi kwa programu zinazodhibitiwa
Usimamizi wa watuMarejeleo haya	Bingwa (4)	Unaweza: kuongoza mameneja na kuunda utamaduni wa eneo kubwa kubuni mipango ya nguvu kazi na mabadiliko ya taasisi kuwaongoza viongozi na kutatua masuala tata ya watu
Usimamizi wa bajetiMarejeleo haya	Utendaji (2)	Unaweza: kufuatilia matumizi dhidi ya bajeti ndogo na kuibua tofauti kuidhinisha matumizi ndani ya kikomo chako

Sifa na uzoefu wa kawaida

Uzoefu mpana wa kuongoza usanifu na mazoezi ya usanifu.

Muhtasari wa Daraja la 8c

Maarifa: Ujuzi wa kitaalamu, pamoja na uelewa mpana wa taasisi na sekta.
Uhuru wa kutenda: Huweka mkakati wa kitengo; anawajibika kwa mkurugenzi.
Wigo: Kitengo au idara.
Uongozi: Huongoza kitengo kupitia ngazi kadhaa za usimamizi.
Uwajibikaji: Utendaji wa kitengo, nguvu kazi yake, na bajeti yake.

Tathmini ya kazi (ya kielelezo)

Kigezo	Kiwango	Muhtasari wa kiwango	Alama
Ujuzi wa mawasiliano na kujenga mahusiano	6	Hutoa taarifa tata sana na zenye utata mkubwa palipo na vikwazo vikubwa vya ukubalifu, kwa kutumia kiwango cha juu kabisa cha ujuzi wa mawasiliano.	60
Maarifa, mafunzo na uzoefu	7	Maarifa maalumu yaliyokuzwa sana katika upana wa fani hiyo (kiwango cha shahada ya uzamili au kinacholingana).	196
Ujuzi wa uchambuzi na uamuzi	5	Hufanya maamuzi kuhusu ukweli au hali tata sana zinazohitaji uchambuzi, ufasiri na ulinganisho wa chaguzi.	60
Ujuzi wa kupanga na kuratibu	5	Hutunga mipango ya kimkakati ya muda mrefu, yenye kutokuwa na uhakika na athari katika taasisi nzima.	60
Ujuzi wa kimwili	2	Ujuzi unaopatikana kwa mazoezi, kama vile matumizi ya kawaida ya kibodi au kuendesha gari.	15
Wajibu wa huduma kwa wagonjwa na wateja	1	Huwasaidia wagonjwa, wateja au ndugu wakati wa mawasiliano ya bahati.	4
Wajibu wa sera na uendelezaji wa huduma	5	Hutekeleza na kuendeleza sera au huduma mbalimbali kwa kurugenzi.	45
Wajibu wa rasilimali za fedha na mali	4	Husimamia au huweka bajeti ya idara au huduma, au hununua au hutunza mali zake.	32
Wajibu kwa watu	4	Husimamia kitengo au idara moja kwa moja, hubuni programu za mafunzo kama jukumu kuu, au hutoa huduma zote za rasilimali watu.	32
Wajibu wa rasilimali za taarifa	6	Husimamia na kuendeleza mifumo ya taarifa katika taasisi nzima kama jukumu kuu.	46
Wajibu wa utafiti na maendeleo	2	Mara kwa mara hufanya utafiti, maendeleo, majaribio ya kitaalamu, au majaribio ya vifaa na mifumo kama sehemu ya kazi.	12
Uhuru wa kutenda	5	Hufanya kazi ndani ya sera za jumla, na katika hali nyingi huamua jinsi ya kuzifasiri.	45
Juhudi za kimwili	1	Kukaa, kusimama na kutembea, kwa juhudi ndogo ya kimwili.	3
Juhudi za kiakili	3	Umakini wa mara kwa mara kwenye kazi isiyotabirika, au umakini wa muda mrefu mara chache.	12
Juhudi za kihisia	1	Kukumbana mara chache, au kukumbana kwa njia isiyo ya moja kwa moja mara chache, na hali zenye kusikitisha.	5
Mazingira ya kazi	2	Mazingira yasiyopendeza mara chache, safari za mara kwa mara au kazi za nje, au matumizi ya skrini karibu bila kikomo siku nyingi.	7
Jumla (Daraja la 8c: 630 hadi 674)			634