Service support
Service support involves fixing service faults and maintaining the underlying infrastructure, ensuring processes are in place to keep the service running efficiently.
Viwango
- 1. Uelewa
You can:
- help with the investigation and fixing of service faults, completing defined activities under direction
- 2. Utendaji
You can:
- help fix service faults following agreed procedures
- carry out maintenance tasks on service support infrastructure
- 3. Mtaalamu
You can:
- identify, locate and fix service faults
- 4. Bingwa
You can:
- identify, locate and fix complex service faults
- advise others on different methodologies and types of service support
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Ujuzi wa karibu zaidi wa ESCO
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Ngazi za majukumu zinazotarajia ujuzi huu
| Ngazi ya jukumu | Jukumu | Daraja | Kiwango kinachotarajiwa |
|---|---|---|---|
| Mhandisi mwanagenzi wa DevOps | Mhandisi wa DevOps | 4 | Uelewa |
| Mhandisi mdogo wa DevOps | Mhandisi wa DevOps | 5 | Utendaji |
| Mhandisi wa DevOps | Mhandisi wa DevOps | 6 | Mtaalamu |
| Mhandisi mwandamizi wa DevOps | Mhandisi wa DevOps | 7 | Bingwa |
| Mhandisi kiongozi wa DevOps | Mhandisi wa DevOps | 8b | Bingwa |
| Mhandisi mkuu wa DevOps | Mhandisi wa DevOps | 8c | Bingwa |
| Mhandisi mdogo wa uunganishaji | Mhandisi wa uunganishaji (ushirikiano wa mifumo ya afya) | 5 | Utendaji |
| Mhandisi wa uunganishaji | Mhandisi wa uunganishaji (ushirikiano wa mifumo ya afya) | 6 | Mtaalamu |
| Mwanagenzi msanidi wa programu | Msanidi programu | 4 | Uelewa |
| Msanidi mdogo wa programu | Msanidi programu | 5 | Utendaji |
| Msanidi wa programu | Msanidi programu | 6 | Utendaji |
| Msanidi mwandamizi wa programu | Msanidi programu | 7 | Mtaalamu |
| Msanidi kiongozi wa programu | Msanidi programu | 8a | Mtaalamu |
| Msanidi mkuu wa programu | Msanidi programu | 8b | Mtaalamu |