Mtafiti mwandamizi wa watumiaji

Daraja la 7 · Mtafiti wa watumiaji · Alama 484 za tathmini ya kazi

Tafsiri hii ilifanywa kutoka Kiingereza na msaidizi wa akili bandia na bado haijakaguliwa na mzungumzaji asilia. Nukuu kutoka UK GDaD PCF (Mfumo wa Uwezo wa Taaluma ya Kidijitali na Data wa Serikali ya Uingereza) na ESCO zinabaki kwa Kiingereza.

Kiwango cha UK GDaD PCF: Senior user researcher

Mara nyingi hufanywa katika daraja la Utumishi wa Umma SEO au G7.

A senior user researcher is an experienced practitioner who can plan and lead user research activities in larger teams and on more complex services.
At this role level, you will:
build user-centred practices in new teams
align user research activities with wider plans to inform a service proposition
supervise and develop other user researchers to assure and improve research practice

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Wajibu

Kupanga na kuongoza utafiti kwa huduma tata, kama zile zinazovuka mazingira kadhaa ya matunzo au kuwahudumia watu walio katika mgogoro.
Kuoanisha utafiti na mipango mipana ya huduma na utafiti wa timu nyingine.
Kupanga utafiti salama na watu walio katika mazingira hatarishi, na kuandaa maombi ya maadili na usimamizi wa utafiti.
Kusimamia na kuendeleza watafiti wa watumiaji, na kuhakikisha ubora na maadili ya kazi yao.
Kujenga mazoezi yanayomlenga mtumiaji katika timu mpya na kwa wadau wa kitabibu.

Ujuzi

Ujuzi	Kiwango kinachotarajiwa	Kiwango hiki kinamaanisha nini
Agile research practicesUK GDaD PCF	Mtaalamu (3)	You can: advocate for agile working adapt how you design and conduct research to respond to the complexity of the product environment understand the strategic decisions the team needs to make so you can design appropriate research influence decisions about priorities and agile processes in the team
Analysis and synthesisUK GDaD PCF	Mtaalamu (3)	You can: understand and help teams to apply a range of methods to analyse research data and synthesise findings effectively engage sceptical colleagues in analysis and synthesis advise on the choice and application of techniques, and can critique colleagues’ findings to assure best practice
Inclusive researchUK GDaD PCF	Mtaalamu (3)	You can: help teams understand the diversity of users of government services effectively include all kinds of users in appropriate research activities advocate inclusive practices and help teams design and deliver accessible services that work for all users
Research management, leadership and assuranceUK GDaD PCF	Mtaalamu (3)	You can: evaluate the quality of research against accepted professional standards for user research explain what good user research practice involves give constructive feedback to other user researchers to ensure work meets good practice standards
Stakeholder relationship managementUK GDaD PCF	Mtaalamu (3)	You can: work with the team to develop and maintain an understanding of stakeholders work with the team to develop and implement stakeholder communications strategies identify and resolve issues, influence stakeholders and manage relationships effectively build long-term strategic relationships and communicate clearly and regularly with stakeholders
User research methodsUK GDaD PCF	Mtaalamu (3)	You can: use a wide range of user research methods, and can help teams to adopt them plan user research for services with challenging user needs and complex user journeys advise colleagues on the choice and application of research methods to assure best practice
User-centred practice and advocacyUK GDaD PCF	Mtaalamu (3)	You can: evaluate and choose approaches for building your team’s understanding of the user advocate for user research with sceptical colleagues and stakeholders help inexperienced teams to adopt user-centred practices identify the most important challenges and opportunities for your team's service development align research plans to address team priorities
Kuelewa huduma za afya na matunzoMarejeleo haya	Mtaalamu (3)	Unaweza: kuchambua jinsi huduma inavyolingana na njia za matunzo katika taasisi mbalimbali kufanya kazi na madaktari, wafanyakazi wa matunzo na wagonjwa kuunda huduma za kidijitali kueleza athari za maamuzi ya kidijitali kwa matunzo, usalama na mzigo wa kazi wa wafanyakazi
Utafiti wa kimaadili na wagonjwa na wafanyakazi wa matunzoMarejeleo haya	Mtaalamu (3)	Unaweza: kuhukumu ni lini utafiti unahitaji idhini rasmi ya kimaadili au ya usimamizi wa utafiti na kuandaa kinachohitajika kupanga utafiti salama na watu walio katika mazingira hatarishi, kama vile watoto, watu wenye shida ya akili na watu walio katika dharura kupanga utafiti katika mazingira ya kitabibu bila kuvuruga matunzo, kwa kushirikiana na viongozi wa kitabibu na wafanyakazi wa matunzo kuwasaidia watafiti kutunza ustawi wao baada ya vikao vyenye kuhuzunisha
Usimamizi wa taarifa na ulinzi wa dataMarejeleo haya	Utendaji (2)	Unaweza: kutumia kanuni za ulinzi wa data kwenye kazi yako kuchangia tathmini za athari za ulinzi wa data kushughulikia maombi ya taarifa na kumbukumbu kwa usahihi
Usawa, utofauti na ujumuishiMarejeleo haya	Mtaalamu (3)	Unaweza: kufanya tathmini za athari za usawa kujenga timu na mazoezi jumuishi
Usimamizi wa hatari za kitabibuMarejeleo haya	Utendaji (2)	Unaweza: kushiriki katika warsha za hatari na kuchangia kumbukumbu ya hatari kufuata mchakato wa usimamizi wa hatari za kitabibu kwa kazi yako kutoa ushahidi kwa hoja ya usalama wa kitabibu, kama vile matokeo ya majaribio

Sifa na uzoefu wa kawaida

Uzoefu mkubwa wa utafiti wa watumiaji, katika kiwango kinacholingana na shahada ya uzamili.

Muhtasari wa Daraja la 7

Maarifa: Ujuzi maalumu uliokuzwa sana, kwa kawaida hadi kiwango cha shahada ya uzamili au uzoefu unaolingana.
Uhuru wa kutenda: Hufanya kazi kwa sera ya taasisi; huamua jinsi matokeo yanavyofikiwa; ndiye mtaalamu wanayemshauriana naye wengine.
Wigo: Bidhaa au huduma kadhaa, au kitengo maalumu.
Uongozi: Huongoza timu au eneo la mazoezi ya kitaaluma.
Uwajibikaji: Utoaji wa huduma au kitengo maalumu, na bajeti yake ikiwa anaisimamia.

Tathmini ya kazi (ya kielelezo)

Kigezo	Kiwango	Muhtasari wa kiwango	Alama
Ujuzi wa mawasiliano na kujenga mahusiano	5	Hutoa taarifa tata sana au zenye utata zinazohitaji ujuzi uliokuzwa wa ushawishi na majadiliano, hutoa mawasilisho kwa makundi makubwa, au huwasiliana palipo na vikwazo vikubwa vya ukubalifu.	45
Maarifa, mafunzo na uzoefu	6	Maarifa maalumu katika upana wa fani hiyo (kiwango cha stashahada ya uzamili au kinacholingana).	156
Ujuzi wa uchambuzi na uamuzi	4	Hufanya maamuzi kuhusu ukweli au hali tata zinazohitaji uchambuzi, ufasiri na ulinganisho wa chaguzi.	42
Ujuzi wa kupanga na kuratibu	4	Hupanga shughuli au mikakati tata ya aina nyingi, akiirekebisha inapohitajika.	42
Ujuzi wa kimwili	3	Ujuzi uliokuzwa unaohitaji kasi au usahihi, kama vile matumizi ya hali ya juu ya kibodi.	27
Wajibu wa huduma kwa wagonjwa na wateja	1	Huwasaidia wagonjwa, wateja au ndugu wakati wa mawasiliano ya bahati.	4
Wajibu wa sera na uendelezaji wa huduma	3	Hutekeleza sera za eneo lake na kupendekeza mabadiliko yanayoathiri maeneo mengine.	21
Wajibu wa rasilimali za fedha na mali	1	Hutunza binafsi vifaa na rasilimali zinazotumika katika kazi yake.	5
Wajibu kwa watu	3	Husimamia kundi la wafanyakazi kila siku, hufundisha mafunzo ya msingi au maalumu, au hutoa ushauri wa msingi wa rasilimali watu.	21
Wajibu wa rasilimali za taarifa	4	Hurekebisha au hubuni mifumo ya taarifa kwa vigezo vya wengine, au huendesha mifumo ya taarifa ya idara kama jukumu kuu.	24
Wajibu wa utafiti na maendeleo	4	Huratibu na kutekeleza programu za utafiti na maendeleo.	32
Uhuru wa kutenda	4	Matokeo yamebainishwa, lakini mwenye nafasi huamua jinsi ya kuyafikia, ndani ya sera pana.	32
Juhudi za kimwili	1	Kukaa, kusimama na kutembea, kwa juhudi ndogo ya kimwili.	3
Juhudi za kiakili	3	Umakini wa mara kwa mara kwenye kazi isiyotabirika, au umakini wa muda mrefu mara chache.	12
Juhudi za kihisia	2	Kukumbana mara chache, au kukumbana kwa njia isiyo ya moja kwa moja mara kwa mara, na hali zenye kusikitisha.	11
Mazingira ya kazi	2	Mazingira yasiyopendeza mara chache, safari za mara kwa mara au kazi za nje, au matumizi ya skrini karibu bila kikomo siku nyingi.	7
Jumla (Daraja la 7: 466 hadi 539)			484