User research methods

User research involves methods to identify user needs and understand how users interact with a product or service.

Imenukuliwa kutoka UK GDaD PCF.

Viwango

1. Uelewa: You can:

explain some basic user research methods
2. Utendaji: You can:

plan and conduct a user research project, with support
understand when to use basic user research methods and how to apply them correctly
effectively involve your team in research activities
3. Mtaalamu: You can:

use a wide range of user research methods, and can help teams to adopt them
plan user research for services with challenging user needs and complex user journeys
advise colleagues on the choice and application of research methods to assure best practice
4. Bingwa: You can:

help an organisation adopt a wide range of user research methods
lead a community of practice to help an organisation continually assure, improve and innovate their user research

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Ujuzi wa karibu zaidi wa ESCO

execute ICT user research activities (ulinganifu kamili)
conduct research interview (ulinganifu mwembamba)
research website users (ulinganifu mwembamba)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Ngazi za majukumu zinazotarajia ujuzi huu

Ngazi ya jukumu	Jukumu	Daraja	Kiwango kinachotarajiwa
Mtafiti msaidizi wa watumiaji	Mtafiti wa watumiaji	4	Uelewa
Mtafiti mdogo wa watumiaji	Mtafiti wa watumiaji	5	Utendaji
Mtafiti wa watumiaji	Mtafiti wa watumiaji	6	Utendaji
Mtafiti mwandamizi wa watumiaji	Mtafiti wa watumiaji	7	Mtaalamu
Mtafiti kiongozi wa watumiaji	Mtafiti wa watumiaji	8b	Bingwa
Mkuu wa utafiti wa watumiaji	Mtafiti wa watumiaji	8c	Bingwa