Illustrative Reference profiles for a generic digital health care organisation, not official job descriptions. About this reference.

Technical understanding

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

  • show an awareness of the relevant subject matter and a high level understanding of what it involves
2. Working

You can:

  • understand the core technical concepts related to the role, and apply them with guidance
3. Practitioner

You can:

  • show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape
4. Expert

You can:

  • anticipate and advise on future technology changes that present opportunities for the product or programme

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role levelRoleBandExpected level
Application operations engineerApplication operations engineer5Awareness
Senior application operations engineerApplication operations engineer6Working
Lead application operations engineerApplication operations engineer7Working
Principal application operations engineerApplication operations engineer8bPractitioner
Configuration analystChange and release manager4Awareness
Change and release analystChange and release manager5Awareness
Change and release managerChange and release manager6Working
End user computing engineerEnd user computing engineer5Awareness
Senior end user computing engineerEnd user computing engineer6Working
Lead end user computing engineerEnd user computing engineer7Working
Principal end user computing engineerEnd user computing engineer8bWorking
Incident managerIncident manager5Awareness
Major incident managerIncident manager7Working
Associate infrastructure engineerInfrastructure engineer4Awareness
Infrastructure engineerInfrastructure engineer6Working
Senior infrastructure engineerInfrastructure engineer7Practitioner
Lead infrastructure engineerInfrastructure engineer8aExpert
Principal infrastructure engineerInfrastructure engineer8bPractitioner
IT service analystIT service manager4Awareness
IT service managerIT service manager6Working
Senior IT service managerIT service manager7Working
Head of IT service managementIT service manager8bPractitioner
Associate network architectNetwork architect6Awareness
Network architectNetwork architect7Practitioner
Lead network architectNetwork architect8aExpert
Problem analystProblem manager5Awareness
Problem managerProblem manager6Working
Service desk analystService desk analyst3Awareness
Technical service desk analystService desk analyst4Awareness
Senior service desk analystService desk analyst5Awareness
Service desk managerService desk analyst6Working
Head of service deskService desk analyst7Working