Ilustrativo Perfiles de referencia para una organización genérica de atención sanitaria digital, no descripciones de puestos oficiales. Acerca de esta referencia.

Business analysis (IT operations)

Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.

Citada del UK GDaD PCF.

Niveles

1. Conocimiento básico

You can:

  • investigate problems and opportunities in existing processes, and contribute to recommending solutions
2. Operativo

You can:

  • investigate problems and opportunities in existing processes, and contribute to recommending solutions
  • work with stakeholders to identify objectives and potential benefits
3. Profesional

You can:

  • lead investigative work into problems and opportunities in existing processes
  • lead the collection of information and creation of recommendations for improvements
  • absorb large amounts of conflicting information and use it to produce solutions
4. Experto

You can:

  • direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
  • ensure that recommendations fit with strategic business objectives
  • communicate recommendations persuasively to important stakeholders
  • identify the simplest of a variety of approaches

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Habilidades de ESCO más cercanas

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Niveles de rol que esperan esta habilidad

Nivel del rolRolBandaNivel esperado
Analista de servicios de TIGestor de servicios de TI4Conocimiento básico
Gestor de servicios de TIGestor de servicios de TI6Operativo
Gestor de servicios de TI séniorGestor de servicios de TI7Profesional
Responsable de gestión de servicios de TIGestor de servicios de TI8bProfesional