Business analysis (IT operations)
Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.
Niveles
- 1. Conocimiento básico
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- 2. Operativo
You can:
- investigate problems and opportunities in existing processes, and contribute to recommending solutions
- work with stakeholders to identify objectives and potential benefits
- 3. Profesional
You can:
- lead investigative work into problems and opportunities in existing processes
- lead the collection of information and creation of recommendations for improvements
- absorb large amounts of conflicting information and use it to produce solutions
- 4. Experto
You can:
- direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
- ensure that recommendations fit with strategic business objectives
- communicate recommendations persuasively to important stakeholders
- identify the simplest of a variety of approaches
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Habilidades de ESCO más cercanas
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Niveles de rol que esperan esta habilidad
| Nivel del rol | Rol | Banda | Nivel esperado |
|---|---|---|---|
| Analista de servicios de TI | Gestor de servicios de TI | 4 | Conocimiento básico |
| Gestor de servicios de TI | Gestor de servicios de TI | 6 | Operativo |
| Gestor de servicios de TI sénior | Gestor de servicios de TI | 7 | Profesional |
| Responsable de gestión de servicios de TI | Gestor de servicios de TI | 8b | Profesional |