Availability and capacity management

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

• explain availability and capacity management processes

2. Working

You can:

• manage service components to ensure they meet business needs and key performance indicators (KPIs)

3. Practitioner

You can:

• ensure the correct implementation of availability and capacity management standards and procedures
• identify capacity issues and implement the required changes
• initiate remedial action

4. Expert

You can:

• lead policy and strategy for service and capacity management
• lead the identification and implementation of required changes

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

• plan ICT capacity (close match)
• ICT capacity planning strategies (narrow match)
• monitor system performance (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill