高管助理
高管助理为高级负责人提供高层次的行政和业务支持。他们管理日程、函件、会议和文件，担任负责人办公室的联系人，并运用判断力代表负责人处理事务。他们经常处理高度保密和敏感的信息。
本文由人工智能助手从英文翻译而来，尚未经过母语人士审校。引自英国政府数字与数据专业能力框架（UK GDaD PCF）和 ESCO 的内容保留英文原文。
- 职族
- 综合服务
- UK GDaD PCF 角色
- 无：本参考资料定义该角色
- ESCO 职业
- executive assistant (ISCO-08 3343)
级别
| 职级 | 角色级别 | UK GDaD PCF 级别 | 英国公务员职等 | 岗位评估分数 |
|---|---|---|---|---|
| 4 | 高管助理 | — | — | 307 |
| 5 | 高级高管助理 | — | — | 346 |
| 6 | 高管办公室经理 | — | — | 423 |
在数字医疗卫生组织中
- 医疗卫生领域的高级负责人要处理患者安全事件、投诉和员工个案，因此高管助理经常处理敏感和保密的材料。
- 高管办公室与董事会和委员会密切合作，因此准确的文件、会议记录和治理记录很重要。
- 日程必须能够在短时间内为严重事件和服务中断等紧急事项腾出时间。
ESCO 职业与技能
ESCO 列出了雇主对每种职业通常需要（必备）或可能需要（可选）的技能和知识。可将其用作发展谈话的检查清单。
executive assistant
Executive assistants are advanced administrative professionals who work with top-level executives or in international facilities in various industries. They organise meetings, organise and maintain files, arrange travel, train staff members, communicate in other languages, and manage the day-to-day operations of the office.
必备技能和知识（25）
技能与能力
- apply information security policies
- build business relationships
- build trust
- communicate schedules to the people concerned
- coordinate events
- disseminate messages to people
- draft corporate emails
- fix meetings
- liaise with managers
- maintain register of shareholders
- manage office facility systems
- manage personnel agenda
- observe confidentiality
- organise travel arrangements for staff
- perform business research
- perform clerical duties
- plan schedule
- process commissioned instructions
- translate keywords into full texts
- use different communication channels
- use office systems
- use spreadsheets software
- use word processing software
知识
可选技能和知识（16）
技能与能力
- build international relations
- communicate with customers
- create import-export commercial documentation
- liaise with board members
- manage payroll reports
- prepare financial statements
- prepare presentation material
- prepare tax returns forms
- revise drafts made by managers
- show intercultural awareness
- speak different languages
- support development of annual budget
- translate language concepts
- work in an international environment
知识
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.