人力资源专员
人力资源专员和顾问运行组织的核心人事服务，从合同、入职和变动，到就人事政策提供建议以及在员工关系个案中支持经理。他们保持雇佣档案准确且保密，帮助经理公平合法地对待员工，并支持那些运行从不停歇的数字和临床服务的人员。
本文由人工智能助手从英文翻译而来，尚未经过母语人士审校。引自英国政府数字与数据专业能力框架（UK GDaD PCF）和 ESCO 的内容保留英文原文。
- 职族
- 人力资源
- UK GDaD PCF 角色
- 无：本参考资料定义该角色
- ESCO 职业
- human resources assistant (ISCO-08 4416); human resources officer (ISCO-08 2423)
级别
| 职级 | 角色级别 | UK GDaD PCF 级别 | 英国公务员职等 | 岗位评估分数 |
|---|---|---|---|---|
| 3 | 人力资源助理 | — | — | 229 |
| 4 | 人力资源专员 | — | — | 276 |
| 5 | 人力资源顾问 | — | — | 345 |
| 6 | 高级人力资源顾问 | — | — | 416 |
在数字医疗卫生组织中
- 许多员工在每天 24 小时运行的服务中工作，因此人力资源团队就轮班模式、值班和待命安排、休息时间和工作时间提供建议。
- 一些个案与患者安全事件、保护问题或职业注册相关，因此人力资源人员与临床负责人密切合作，并对每类情况遵循正确的流程。
- 数字、数据和技术人员短缺，因此从合同到灵活工作申请的公平、快速的人力资源流程有助于组织留住现有人员。
- 人力资源档案是高度保密的个人数据，有些还包括健康信息，因此人力资源人员每天都要执行信息治理规则。
- 本参考资料中的员工按带有岗位评估的职级薪酬结构领取薪酬，因此人力资源人员解释职级、薪级递增和津贴如何运作。
ESCO 职业与技能
ESCO 列出了雇主对每种职业通常需要（必备）或可能需要（可选）的技能和知识。可将其用作发展谈话的检查清单。
human resources assistant
Human resources assistants provide support in all the processes and efforts carried by human resources managers. They help in the preparation of recruitment processes by scanning CVs and narrowing the selection to the most suitable candidates. They perform administrative tasks, prepare communications and letters, and perform the tabulation of the surveys and assessments carried out by the department.
必备技能和知识（17）
技能与能力
- administer appointments
- apply company policies
- assess character
- communicate by telephone
- document interviews
- fix meetings
- hire human resources
- identify with the company's goals
- listen actively
- maintain professional administration
- manage payroll reports
- observe confidentiality
- profile people
- support managers
- use communication techniques
- write work-related reports
知识
可选技能和知识（21）
技能与能力
- apply knowledge of human behaviour
- assist employee health programmes
- coach employees
- disseminate messages to people
- ensure gender equality in the workplace
- gather feedback from employees
- identify necessary human resources
- interview people
- introduce new employees
- manage employee complaints
- manage payroll
- negotiate employment agreements
- negotiate with employment agencies
- recruit employees
- support employability of people with disabilities
知识
human resources officer
Human resources officers develop and implement strategies that help their employers select and retain appropriately qualified staff within that business sector. They recruit staff, prepare job advertisements, interview and short-list people, negotiate with employment agencies, and set up working conditions. Human resources officers also administer the payroll, review salaries and advise on remuneration benefits and employment law. They arrange for training opportunities to enhance employees' performance.
必备技能和知识（21）
技能与能力
- apply company policies
- assess character
- build trust
- develop professional network
- document interviews
- fix meetings
- hire human resources
- identify with the company's goals
- interview people
- listen actively
- manage payroll
- negotiate employment agreements
- observe confidentiality
- profile people
- recruit employees
- use communication techniques
- write work-related reports
知识
可选技能和知识（26）
技能与能力
- administer appointments
- apply knowledge of human behaviour
- apply social media marketing
- assist employee health programmes
- coach employees
- communicate by telephone
- determine salaries
- develop employee retention programs
- ensure gender equality in the workplace
- evaluate training
- gather feedback from employees
- give advice on personal matters
- identify necessary human resources
- manage budgets
- mentor individual employees
- monitor company policy
- negotiate with employment agencies
- organise staff assessment
- promote human rights
- support employability of people with disabilities
- train employees
知识
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.