Msimamizi wa ofisi
Wasimamizi wa ofisi huweka timu na huduma zikifanya kazi kwa kushughulikia utawala wa kila siku wa taasisi, yaani barua, shajara, mikutano, kumbukumbu, uingizaji wa data, kuagiza vifaa na maulizo. Katika taasisi ya huduma za afya ya kidijitali husaidia timu za kidijitali, za kitabibu na za kampuni, na mara nyingi hushughulikia taarifa za siri kuhusu wagonjwa na wafanyakazi.
Tafsiri hii ilifanywa kutoka Kiingereza na msaidizi wa akili bandia na bado haijakaguliwa na mzungumzaji asilia. Nukuu kutoka UK GDaD PCF (Mfumo wa Uwezo wa Taaluma ya Kidijitali na Data wa Serikali ya Uingereza) na ESCO zinabaki kwa Kiingereza.
- Familia
- Huduma za kampuni
- Jukumu la UK GDaD PCF
- Hakuna: marejeleo haya yanafafanua jukumu
- Taaluma za ESCO
- administrative assistant (ISCO-08 3343); office clerk (ISCO-08 4110)
- Kwenye GitHub
- Hati ya jukumu · Data za jukumu
Ngazi
| Daraja | Ngazi ya jukumu | Kiwango cha UK GDaD PCF | Madaraja ya Utumishi wa Umma | Alama za tathmini ya kazi |
|---|---|---|---|---|
| 2 | Msaidizi wa utawala | — | — | 176 |
| 3 | Msimamizi wa ofisi | — | — | 223 |
| 4 | Msimamizi mwandamizi wa ofisi | — | — | 277 |
Katika taasisi ya huduma za afya za kidijitali
- Wasimamizi wa ofisi mara nyingi huona taarifa za siri za wagonjwa na wafanyakazi, hivyo hufuata kwa makini kanuni za usimamizi wa taarifa.
- Maulizo yanaweza kutoka kwa wagonjwa, wafanyakazi wa matunzo na umma, na baadhi ya wapigaji simu wanaweza kuwa na wasiwasi au huzuni.
- Kumbukumbu sahihi na uingizaji sahihi wa data ni muhimu, kwa sababu makosa yanaweza kuingia katika mifumo ya kitabibu, ripoti na malipo.
- Michakato mingi ya kiutawala inahamia kwenye zana za kidijitali, hivyo wasimamizi wa ofisi husaidia kujaribu na kupitisha njia mpya za kufanya kazi.
Taaluma na ujuzi wa ESCO
ESCO huorodhesha ujuzi na maarifa ambayo waajiri kwa kawaida huhitaji (muhimu) au wanaweza kuhitaji (hiari) kwa kila taaluma. Yatumie kama orodha ya ukaguzi kwa mazungumzo ya maendeleo.
administrative assistant
Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
Ujuzi na maarifa ya Muhimu (20)
Ujuzi na umahiri
- disseminate general corporate information
- disseminate internal communications
- disseminate messages to people
- draft corporate emails
- ensure proper document management
- file documents
- fill out forms
- handle mail
- keep task records
- maintain statutory books
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform business research
- perform office routine activities
- plan schedule
- use microsoft office
- use office systems
- use spreadsheets software
Maarifa
Ujuzi na maarifa ya Hiari (21)
Ujuzi na umahiri
- coordinate events
- create import-export commercial documentation
- deliver correspondence
- fix meetings
- handle petty cash
- issue sales invoices
- liaise with managers
- maintain internal communication systems
- maintain inventory of office supplies
- manage personnel agenda
- monitor staff absences
- organise travel arrangements for staff
- prepare presentation material
- process commissioned instructions
- provide customer follow-up services
- respect data protection principles
- speak different languages
- use personal organization software
Maarifa
office clerk
Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients and scheduling meetings.
Ujuzi na maarifa ya Muhimu (26)
Ujuzi na umahiri
- align content with form
- apply grammar and spelling rules
- communicate by telephone
- communicate with customers
- deliver correspondence
- disseminate internal communications
- disseminate messages to people
- facilitate access to information
- file documents
- fill out forms
- handle delivered packages
- handle mail
- maintain correspondence records
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform office routine activities
- prepare correspondence for customers
- process commissioned instructions
- process data
- route correspondence to business departments
- use different communication channels
- use office systems
- use spreadsheets software
Maarifa
Ujuzi na maarifa ya Hiari (22)
Ujuzi na umahiri
- communicate with customer service department
- digitise documents
- draft corporate emails
- ensure proper document management
- issue sales invoices
- keep records of customer interaction
- maintain internal communication systems
- maintain inventory of office supplies
- manage digital archives
- monitor staff absences
- perform cleaning duties
- process customer orders
- respect data protection principles
- serve beverages
- translate keywords into full texts
- use free typing techniques
- use microsoft office
- use personal organization software
- use software for data preservation
Maarifa
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.