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Business analysis (IT operations)

Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.

Citerad från UK GDaD PCF.

Nivåer

1. Medvetenhet

You can:

  • investigate problems and opportunities in existing processes, and contribute to recommending solutions
2. Tillämpande

You can:

  • investigate problems and opportunities in existing processes, and contribute to recommending solutions
  • work with stakeholders to identify objectives and potential benefits
3. Erfaren

You can:

  • lead investigative work into problems and opportunities in existing processes
  • lead the collection of information and creation of recommendations for improvements
  • absorb large amounts of conflicting information and use it to produce solutions
4. Expert

You can:

  • direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
  • ensure that recommendations fit with strategic business objectives
  • communicate recommendations persuasively to important stakeholders
  • identify the simplest of a variety of approaches

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Närmaste ESCO-färdigheter

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Rollnivåer som förväntar sig den här färdigheten

RollnivåRollBandFörväntad nivå
IT-tjänsteanalytikerIT-tjänstechef4Medvetenhet
IT-tjänsteansvarigIT-tjänstechef6Tillämpande
Senior IT-tjänsteansvarigIT-tjänstechef7Erfaren
Chef för IT-tjänstehanteringIT-tjänstechef8bErfaren