Change, benefits and adoption analysis

Quoted from the UK GDaD PCF.

Levels

1. Awareness

You can:

• explain the change and benefits life cycles
• describe common types of benefit, disbenefit, impact and risk to change
• explain the value of impact assessments
• describe some ways to capture assumptions, dependencies and measures

2. Working

You can:

• assess how proposed changes affect roles, processes, policies, data, systems and customer or user experience
• support the definition of measurable outcomes, measures and indicators
• work with the business and other professions to support business readiness

3. Practitioner

You can:

• lead benefits and impact analysis for initiatives, including identifying trade-offs, quantitative and qualitative benefits, and business readiness indicators
• ensure change impacts and benefits are translated into clear operating actions, ownership and measures
• work across the business and with other professions to define and guide adoption and business readiness activities

4. Expert

You can:

• influence strategic decisions by challenging whether proposed change is likely to deliver real and evidenced value
• work with the business and other professions to influence approaches for change adoption, business readiness and benefits management
• position business analysis as a discipline that improves business readiness, adoption and outcomes

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Closest ESCO skills

• apply change management (broad match)
• conduct impact evaluation of ICT processes on business (narrow match)
• provide cost benefit analysis reports (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill