Asset and configuration management
Asset and configuration management involves managing the life cycle of IT assets, such as hardware, software, intellectual property, licences and warranties, the configuration of components, and the relationships between them. Consideration is given to the usage, disposal, compliance, inventory, sustainability, cost optimisation and protection of the IT asset portfolio.
Levels
- 1. Awareness
You can:
- track, log and correct information to protect assets and components
- 2. Working
You can:
- maintain secure configuration and accurate information
- control IT assets in one or more areas
- verify the location and state of IT assets
- 3. Practitioner
You can:
- manage configuration items and related information
- manage service compliance and risk
- 4. Expert
You can:
- manage configuration management for the organisation, ensuring value for the business and adherence to company policies
- ensure that changes to assets are recorded and controlled appropriately
- advocate organisational commitment to asset control
Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.
Closest ESCO skills
Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.
Role levels that expect this skill
| Role level | Role | Band | Expected level |
|---|---|---|---|
| Application operations engineer | Application operations engineer | 5 | Working |
| Senior application operations engineer | Application operations engineer | 6 | Working |
| Lead application operations engineer | Application operations engineer | 7 | Working |
| Principal application operations engineer | Application operations engineer | 8b | Practitioner |
| Configuration analyst | Change and release manager | 4 | Working |
| Change and release analyst | Change and release manager | 5 | Working |
| Change and release manager | Change and release manager | 6 | Expert |
| End user computing engineer | End user computing engineer | 5 | Working |
| Senior end user computing engineer | End user computing engineer | 6 | Working |
| Lead end user computing engineer | End user computing engineer | 7 | Working |
| Principal end user computing engineer | End user computing engineer | 8b | Practitioner |
| Incident manager | Incident manager | 5 | Awareness |
| Major incident manager | Incident manager | 7 | Awareness |
| IT service analyst | IT service manager | 4 | Awareness |
| IT service manager | IT service manager | 6 | Working |
| Senior IT service manager | IT service manager | 7 | Practitioner |
| Head of IT service management | IT service manager | 8b | Expert |
| Problem analyst | Problem manager | 5 | Awareness |
| Problem manager | Problem manager | 6 | Awareness |
| Service desk analyst | Service desk analyst | 3 | Awareness |
| Technical service desk analyst | Service desk analyst | 4 | Awareness |
| Senior service desk analyst | Service desk analyst | 5 | Awareness |
| Service desk manager | Service desk analyst | 6 | Awareness |
| Head of service desk | Service desk analyst | 7 | Awareness |