Human factors and usability in clinical systems

Applying human factors and usability methods to clinical systems, so that clinicians, care staff, and patients can use them safely and with as little error as possible.

Original to this reference.

Levels

1. Awareness: You can:

explain how poor design can lead to errors in care
report usability problems that could affect patient safety
2. Working: You can:

take part in usability tests and simulations of clinical tasks
spot common design hazards, such as similar-looking options or hidden alerts
3. Practitioner: You can:

plan and run human factors assessments of clinical systems
turn findings into design changes and clinical safety controls
assess alert burden and the risk of workarounds
4. Expert: You can:

set the organisation's approach to human factors in digital services
review the human factors evidence for high-risk systems and changes
build human factors skills across clinical and digital teams

Closest ESCO skills

usability engineering (close match)
measure software usability (narrow match)

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Role levels that expect this skill

Role level	Role	Band	Expected level
Clinical informatics specialist	Clinical informatician	6	Working
Senior clinical informatician	Clinical informatician	7	Practitioner
Lead clinical informatician	Clinical informatician	8a	Practitioner
Clinical safety officer	Clinical safety officer	7	Working
Senior clinical safety officer	Clinical safety officer	8a	Practitioner
Head of clinical safety	Clinical safety officer	8b	Practitioner