Ilustrativo Perfis de referência para uma organização de saúde digital genérica, e não descrições de funções oficiais. Sobre esta referência.

Business analysis (IT operations)

Business analysis involves understanding the business needs and translating those requirements into solutions through detailed analysis and feedback.

Citada do UK GDaD PCF.

Níveis

1. Noção

You can:

  • investigate problems and opportunities in existing processes, and contribute to recommending solutions
2. Aplicação

You can:

  • investigate problems and opportunities in existing processes, and contribute to recommending solutions
  • work with stakeholders to identify objectives and potential benefits
3. Domínio

You can:

  • lead investigative work into problems and opportunities in existing processes
  • lead the collection of information and creation of recommendations for improvements
  • absorb large amounts of conflicting information and use it to produce solutions
4. Especialista

You can:

  • direct business analysis, including the collection of information and evidence and the identification of problems and opportunities
  • ensure that recommendations fit with strategic business objectives
  • communicate recommendations persuasively to important stakeholders
  • identify the simplest of a variety of approaches

Contains public sector information from the UK Government Digital and Data Profession Capability Framework (https://understand-digital-data-roles-skills.service.gov.uk/), licensed under the Open Government Licence v3.0. © Crown copyright.

Competências do ESCO mais próximas

Contains ESCO v1.2.1 data (https://esco.ec.europa.eu/). © European Union. Reuse authorised under Commission Decision 2011/833/EU.

Níveis de função que exigem esta competência

Nível da funçãoFunçãoFaixaNível esperado
Analista de serviços de TIGerente de serviços de TI4Noção
Gerente de serviços de TIGerente de serviços de TI6Aplicação
Gerente de serviços de TI sêniorGerente de serviços de TI7Domínio
Chefia de gestão de serviços de TIGerente de serviços de TI8bDomínio